Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 27

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

Write a Review

544 Reviews of Frank Trotta

February 02, 2023

Dealership Rating
Employee Rating

Excellent Services. Great communications and very professional. Frank at the service desk is very helpful and friendly. It was a outstanding experience. More

by JC8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 02, 2023

Rallye BMW responded

Thank you for giving a shout-out to Frank and leaving Rallye BMW a five-star review! An outstanding experience is what we love to hear. See you next time!

January 31, 2023

Dealership Rating
Employee Rating

I am very pleased. They are very accommodating and do great work!! Thank you very much!! More

by eliversh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano

Report | Print
Jan 31, 2023

Rallye BMW responded

Thank you for this great review of Rallye BMW! We are glad to have you as a customer.

January 16, 2023

Dealership Rating
Employee Rating

I had a great service in my BMW. Excellent job, The service center is the best one on , Thanks More

by Liliana kalogeri
Recommend Dealer
Yes
Report | Print
Jan 16, 2023

Rallye BMW responded

Thanks for this great review of Rallye BMW, Liliana!

December 26, 2022

Dealership Rating
Employee Rating

The service department is the best they always go. out of there way for you More

by OrtizCarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 27, 2022

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

December 20, 2022

Dealership Rating
Employee Rating

It's always a pleasant experience at Rallye. The work was finished in a timely manner, as always the staff was professional and courteous. More

by JTP718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano

Report | Print
Dec 20, 2022

Rallye BMW responded

Thanks for the five stars! The Rallye BMW team is happy to hear you are satisfied with our services. Until next time!

December 19, 2022

Dealership Rating
Employee Rating

Poor service i never expected that. Bad experience because the nut was lose on the highway it comes out almost killed me More

by abirhoss11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 19, 2022

Rallye BMW responded

This review is very concerning to receive. We pride ourselves on our thorough service, and I assure you this does not reflect our commitment to quality and safety. I'd like to step in so that I may learn more about your situation and see if I can help make things right. If you are willing, please consider giving me a call when you are available. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 14, 2022

Dealership Rating
Employee Rating

Makes owning a BMW a more elevated experience. Staff was attentive and informative. They performed maintenance and went above and beyond with my car. More

by JAC897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano, Dennis

Report | Print
Dec 14, 2022

Rallye BMW responded

Thank you for being a great customer of Rallye BMW. We're pleased to hear that our staff was attentive, informative, and went above and beyond to assist. See you again next time!

December 13, 2022

Dealership Rating
Employee Rating

Fast service easy to make appointment, went above and beyond, do more than what you ask for More

by AYAKIKI926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano

Report | Print
Dec 13, 2022

Rallye BMW responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back!

December 12, 2022

Dealership Rating
Employee Rating

They were cooperative, informative and professional. This has my experience , I do hope this service will continue. More

by tomsing39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2022

Rallye BMW responded

Thanks for this great review of Rallye BMW. We are thankful to have your trust and business!

December 08, 2022

Dealership Rating
Employee Rating

Frank is the best and always looks out for the customer. He kept me well informed More

by lidogs112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2022

Rallye BMW responded

Thank you for the great review and kind words about Frank! We hope to see you again here at Rallye BMW! Take care!

1
...
26
27
28
...
55

Dealership Inventory (523 Vehicles)

used 2025 BMW i5 car, priced at $63,888
2025 BMW i5
used
Alpine White exterior
Automatic
All-wheel Drive
$63,888
View Details
new 2026 BMW X3 car, priced at $61,215
2026 BMW X3
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$61,215
View Details
used 2023 BMW 760 car, priced at $71,888
2023 BMW 760
used
Alpine White exterior
Automatic
All-wheel Drive
$71,888
View Details
new 2026 BMW X5 PHEV car, priced at $87,750
2026 BMW X5 PHEV
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
$87,750
View Details
used 2026 BMW 530 car, priced at $63,888
2026 BMW 530
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$63,888
View Details
new 2026 BMW X5 car, priced at $86,000
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$86,000
View Details
View All Inventory