Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 28

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

Write a Review

544 Reviews of Frank Trotta

December 07, 2022

Dealership Rating
Employee Rating

Best dealer I’ve ever been to. The employees are all extremely welcoming and friendly. More

by YPERSAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Rallye BMW responded

We’re glad we could deliver a 5-star experience! Thank you for working with us here at Rallye BMW.

December 05, 2022

Dealership Rating
Employee Rating

Excellent customer service together with knowledgeable service technicians. I am always very pleased with the results. More

by ERICJMARTIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Rallye BMW responded

Eric - Thank you for leaving Rallye BMW this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Have a great day and keep us in mind for any future needs!

November 30, 2022

Dealership Rating
Employee Rating

Service was excellent! Marcus the representative was knowledgeable and really explained what he was going to do and how long it will take. This helped me plan my day better More

by SALINERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus

Dec 01, 2022

Rallye BMW responded

Thank you for the great review! We appreciate the kind words about Marcus and hope to see you back again at Rallye BMW. Safe travels!

November 29, 2022

Dealership Rating
Employee Rating

Working with Frank was a pleasure, as always! So happy he is back. Everything was expeditious, efficient and he's always friendly and professional More

by KAREN.KUNCMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Rallye BMW responded

Thanks for the kind words and great review of Frank and our team here at Rallye BMW! We hope to see you again in the future!

November 29, 2022

Dealership Rating
Employee Rating

Best part was the service advisor I worked with during the visit Frank Trotta was awesome More

by jeff@synergysls.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Rallye BMW responded

Thank you for the 5-star review of Rallye BMW, Jeff! We are thrilled to hear that you had a great experience with Frank. He will appreciate the shoutout!

November 24, 2022

Dealership Rating
Employee Rating

The service was great the advise was very professional I hope the rate was better More

by KARNPLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Rallye BMW responded

Thank you for the great review! We appreciate this feedback and hope to see you back again at Rallye BMW. Safe travels!

November 23, 2022

Dealership Rating
Employee Rating

These guys are awesome, so helpful with such and attention to detail! Best experience I’ve ever had More

by LORIANNG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Rallye BMW responded

Helpful, attentive care is our number one goal! Thank you for the five-star review and for trusting Rallye BMW with your business!

November 23, 2022

Dealership Rating
Employee Rating

I still remember the Rallye BMW Ads that said it doesn’t cost more to go first class, and it’s true. More

by marcvoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Rallye BMW responded

Thank you so much for the 5-star review of Rallye BMW! We hope to see you again!

November 22, 2022

Dealership Rating
Employee Rating

This was my first time utilizing the service department and I must say I am pleased with the outcome of my visit. The entire staff from this Dept were very professional and helpful with my concerns. I had More

by Uche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not know their names but the staff members at the drop off station.

Nov 22, 2022

Rallye BMW responded

We are delighted to hear that we made such a wonderful first impression! Thank you for your shoutout to Frank and the team, and we hope to assist you again in the future at Rallye BMW!

November 22, 2022

Dealership Rating
Employee Rating

Wonderful experience! So professional and clean! Staff very friendly and experienced in their knowledge of our vehichle. More

by Janet Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Rallye BMW responded

Hi Janet, Thank you for the great review of our team here at Rallye BMW! We hope to see you again!

...
28
...

Dealership Inventory (523 Vehicles)

used 2025 BMW i5 car, priced at $63,888
2025 BMW i5
used
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $61,215
2026 BMW X3
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW 760 car, priced at $71,888
2023 BMW 760
used
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $87,750
2026 BMW X5 PHEV
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW 530 car, priced at $63,888
2026 BMW 530
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $86,000
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive