Frank Ward
Frank Ward at Master Buick GMC

Frank Ward | Page 2

General Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
not yet
rated
49 Reviews

Dealership Experience

28 yrs, 1 mo

Industry Experience

40 yrs, 9 mos

not yet
rated

49 Reviews

Write a Review

49 Reviews of Frank Ward

August 26, 2019

Dealership Rating
Employee Rating

Great experience. Great people Came in and made a deal on a new truck in less than 2 hours I was walking out the door with a new truck. Great service great deal from the beginning. More

by Jason532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Cooper

Aug 26, 2019

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 11, 2019

Dealership Rating

Best in Class Service! Couldn’t have been a better experience! Thanks for the quick and efficient service. We appreciate everyone involved with our purchase. It’s obvious More

by CLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Master Buick GMC responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 05, 2019

Dealership Rating
Employee Rating

Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More

by DAVID29805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Master Buick GMC responded

Thank you for this amazing review, David! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

Dealership Rating
Employee Rating

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

May 26, 2019

Dealership Rating
Employee Rating

Anne Osbon Great dealership and employees! I would recommend this dealership in the future and have for years! I think this was our 16th and 17th purchase thus f More

by ANNIEOSBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Whitten, Keith Stone

May 28, 2019

Master Buick GMC responded

Thanks so much for your feedback as well as your loyalty, Anne. We appreciate building long term customer relationships and we truly value your business. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 04, 2019

Dealership Rating
Employee Rating

Excellent people to do business with Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like ot More

by New kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell, Keith Stone

May 06, 2019

Master Buick GMC responded

Thank you for recognizing your experience at our store. It is great to know that Nicole was able to provide you and your wife with a pleasant time purchasing your new Kia. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 17, 2019

Dealership Rating
Employee Rating

Best Sales and New Car Management team in the area Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back More

by GBryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Gene Baxley

Apr 17, 2019

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frank & Gene was there to provide you with such exceptional service! Thank you again and congratulations on your fourth GMC Denali truck! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 07, 2019

Dealership Rating
Employee Rating

100% satisfied Fantastic experience-personalized service with no pressure. Fair pricing and lovely people. I thoroughly enjoyed working with Frank and Al, who went t More

by DPatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Kemp

Apr 08, 2019

Master Buick GMC responded

Congratulations on your purchase, Patrick. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Frank and Al are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We look forward to assisting you again down the road! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 30, 2019

Dealership Rating
Employee Rating

Great people and great experience Gene at Master is great to work with. They worked out the deal in a short amount of time and had the truck ready to go. More

by SEAN.COLLETT11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley

Apr 01, 2019

Master Buick GMC responded

Thank you so much for your feedback and congratulations on your purchase, Sean. We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Gene and please let us know if we can ever help you in the future. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 21, 2019

Dealership Rating
Employee Rating

Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona More

by gsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2019

Master Buick GMC responded

Congratulations on your recent purchase! We really appreciate your wonderful feedback and your continued business with us! I’ll definitely share your comments with our team. We look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

2
...

Dealership Inventory (248 Vehicles)

used 2018 Ford F-150 car, priced at $26,000
2018 Ford F-150
used
Ruby Red Metallic exterior
Automatic
Four-wheel Drive
used 2024 GMC Yukon XL car, priced at $77,500
2024 GMC Yukon XL
used
White Frost exterior
Automatic
Four-wheel Drive
new 2026 GMC Canyon car, priced at $48,064
2026 GMC Canyon
new
Volcanic Red exterior
4WD
new 2026 Buick Envision car, priced at $50,143
2026 Buick Envision
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $83,870
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $60,981
2026 GMC Sierra 1500
new
Metallic exterior
Automatic
Four-wheel Drive