Dealership Experience
28 yrs, 4 mos
Industry Experience
41 yrs
60 Reviews
Write a Review60 Reviews of Frank Ward
October 18, 2019
Service Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Every Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Everyone I have had contact with at the dealership goes out of their way to satisfy the needs of their customers. More
Other Employees Tagged: Charles Williams
August 26, 2019
Great experience. Great people Came in and made a deal on a new truck in less than 2 hours I was walking out the door with a new truck. Great service great deal from the beginning. Came in and made a deal on a new truck in less than 2 hours I was walking out the door with a new truck. Great service great deal from the beginning. More
Other Employees Tagged: Eric Cooper
July 11, 2019
Best in Class Service! Couldn’t have been a better experience! Thanks for the quick and efficient service. We appreciate everyone involved with our purchase. It’s obvious Couldn’t have been a better experience! Thanks for the quick and efficient service. We appreciate everyone involved with our purchase. It’s obvious that Master Buick is a family owned business. More
Other Employees Tagged: Eddie Overby, Wade Howard , Keith Stone
July 05, 2019
Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More
Other Employees Tagged: Wade Hooker, Bernard Hughes , Brad Gillespie
June 27, 2019
Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truitt in service was awesome as always keeping me informed as well as doing some updates on my 19 Sierra AT4 that had came out. I can’t imagine purchasing my vehicles anywhere else than my hometown GMC Dealership in Augusta, Ga. Bernard Hughes greeted me with his always great personality. I purchased my vehicle from Bernard, as I patiently waited for its release. My son Robbie Looper has since bought a 2018 Sierra from them and loves it as well. More
Other Employees Tagged: Will Schafer, Bernard Hughes , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt
May 26, 2019
Anne Osbon Great dealership and employees! I would recommend this dealership in the future and have for years! I think this was our 16th and 17th purchase thus f Great dealership and employees! I would recommend this dealership in the future and have for years! I think this was our 16th and 17th purchase thus far! More
Other Employees Tagged: Bill Whitten , Keith Stone
May 04, 2019
Excellent people to do business with Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like ot Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like other dealers in the past More
Other Employees Tagged: Nicole Rowell , Keith Stone
April 17, 2019
Best Sales and New Car Management team in the area Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back to GMC Master. Met Sue for the first time who assisted while Gene was out of town; she is a great addition to the team at Master. More
Other Employees Tagged: Sue Oertle , Gene Baxley
April 07, 2019
100% satisfied Fantastic experience-personalized service with no pressure. Fair pricing and lovely people. I thoroughly enjoyed working with Frank and Al, who went t Fantastic experience-personalized service with no pressure. Fair pricing and lovely people. I thoroughly enjoyed working with Frank and Al, who went the extra mile to help me. More
Other Employees Tagged: Al Kemp
March 30, 2019
Great people and great experience Gene at Master is great to work with. They worked out the deal in a short amount of time and had the truck ready to go. Gene at Master is great to work with. They worked out the deal in a short amount of time and had the truck ready to go. More
Other Employees Tagged: Gene Baxley

