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Frank Ward
59 Reviews
Dealership Experience
28 yrs, 4 mos
Industry Experience
41 yrs
59 Reviews
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59 Reviews of Frank Ward
March 07, 2019
All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promised when they say .. More
by bklnewl
Verified CustomerOther Employees Tagged: Wade Howard, Bill Whitten, William Fanning, Phillip Towns , Greg Smith, Keith Stone, David Truitt
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
by Brittinip34
Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt
February 22, 2019
Best prices in town. I have purchased three vehicles from Master GMC. The experience is always outstanding. Bill Whitten was my salesman. He is honest, straightforward, an I have purchased three vehicles from Master GMC. The experience is always outstanding. Bill Whitten was my salesman. He is honest, straightforward, and no pressure. I always leave feeling like I got a good deal. More
by chris
Other Employees Tagged: Bill Whitten , Keith Stone
February 15, 2019
Southern service at it's finest Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have s Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have some other items I've ordered from Earl in parts that are just what I wanted for my Yukon slt 4+4 More
by Jesusis number 1
Other Employees Tagged: Katie Stewart Schafer , Brad Gillespie, Kathy Hensley
February 05, 2019
Very professional and prompt The staff was very helpful with explaining all the features of the truck.. took time and answered all my questions.. very neat and clean dealership.. The staff was very helpful with explaining all the features of the truck.. took time and answered all my questions.. very neat and clean dealership.. More
by JONICRAVEN
Other Employees Tagged: Bernard Hughes , Keith Stone
February 03, 2019
Not pushy, very helpful & courteous Bill Whitten & Eddie Overby were so helpful in getting me through the process of buying a new car. They were so kind in getting my old car taken care Bill Whitten & Eddie Overby were so helpful in getting me through the process of buying a new car. They were so kind in getting my old car taken care of also. Never have had that kind of treatment from a car dealership! Frank Ward has good reason to be proud of his personnel. Frank also made me feel very at ease about the buying experience. Thank you all! More
by Martinez30907
Other Employees Tagged: Eddie Overby, Bill Whitten , Keith Stone
January 26, 2019
Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Satisfied with all areas More
by RKEY
Other Employees Tagged: Will Schafer, Eddie Overby, Wade Hooker, Bill Whitten, William Fanning, Phillip Towns, Bernard Hughes
January 15, 2019
Great customer service. Great buying experience. Frank Ward and Nicolle Rowell were amazing to do business with. Nicolle was very knowledgeable and easy to work with on my p Great buying experience. Frank Ward and Nicolle Rowell were amazing to do business with. Nicolle was very knowledgeable and easy to work with on my purchase. I will definitely recommend her to friends and family. More
by DARREN.BENNETT
Other Employees Tagged: Nicole Rowell
January 10, 2019
A very wonderful experience Reliable Equipment whole fleet is GMC. If it’s another brand it still was bought from Franks off the used side.I have bought and help sell over 25 veh Reliable Equipment whole fleet is GMC. If it’s another brand it still was bought from Franks off the used side.I have bought and help sell over 25 vehicles in the past 5 years from Masterthere is only one dealership in Augusta in my opinion Master GMC Buick More
by Reliable
Other Employees Tagged: Bernard Hughes
December 31, 2018
Friendly. Dependable. Professional. When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in an When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in and when your car will be returned to you. The folks at Master keep track of your parts that have a lifetime warranty. Master’s prices are competitive and their workmanship is very professional. More
by Adman
Other Employees Tagged: Will Schafer, Nicole Rowell, Phillip Towns , Kathy Hensley, David Truitt
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