Frank Ward
Frank Ward at Master Buick GMC

Frank Ward | Page 4

General Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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49 Reviews

Dealership Experience

28 yrs, 1 mo

Industry Experience

40 yrs, 9 mos

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rated

49 Reviews

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49 Reviews of Frank Ward

December 29, 2018

Dealership Rating
Employee Rating

Great all around Great experience dealing with Bill and Frank amongst other staff of Master GMC. Have already recommended this dealership to several friends. They will More

by DAWN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Whitten , Jeff

Dec 29, 2018

Master Buick GMC responded

Thank you so much for this tremendous review! I’m ecstatic to read this and see that Bill and Frank worked hard to make sure your vehicle purchase experience was your best one yet. We look forward to many more years of working together. Should you ever need anything, please let us know. We're here for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 21, 2018

Dealership Rating
Employee Rating

Had a very good experience when buying my truck My salesman Bill Whitten was great to work with. He went above and beyond to make sure I was aware of all the features of my truck. He stood behind ev More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Bill Whitten

Dec 21, 2018

Master Buick GMC responded

Dan - We would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your third vehicle purchase from Bill and Master Buick GMC and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future vehicle needs. Enjoy your new truck! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Dealership Rating
Employee Rating

Great Service Everyone was professional and very helpful. I recommend everyone buy from Master. I drive two vehicles from them. First class operation that has he More

by Adam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Master Buick GMC responded

Adam - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 02, 2018

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Employee Rating

Another good experience Great people to work with. I have purchased at least fifteen vehicles at Master over the years and have always been treated like a valued customer. More

by STEVENMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes, Keith Stone

Dec 03, 2018

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Steven. We appreciate building long term customer relationships and we truly value your business. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 06, 2018

Dealership Rating
Employee Rating

Couldn't ask for a better experience! Everyone I encountered at Master was nothing less than kind and professional. Sue, in particular, went above and beyond to find just what i was looki More

by HOPE.DUNAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle

Nov 06, 2018

Master Buick GMC responded

Thank you so much for telling us your story! We are thrilled that all went well and will pass on the kind words to Sue! Please don't hesitate to call us if you need anything at all! Kathy Hensley Master Buick GMC

November 03, 2018

Dealership Rating
Employee Rating

Great Experience Had a great experience. Really enjoyed working with Roscoe and Eddy. They made the car buying experience very easy and enjoyable. Will definitely r More

by CECETENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Master Buick GMC responded

Thank you so much for your feedback and congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. We’ll be sure to share your feedback with Roscoe and Eddy and please let us know if we can ever help you in the future. Best regards, The Master Buick GMC Team

October 31, 2018

Dealership Rating
Employee Rating

Complete Professional Experience From the warm welcome to the handing me the keys the sales team and staff were remarkable! Frank Ward and Wade Howard made buying process easy and More

by MPOWELL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard, Keith Stone

Nov 02, 2018

Master Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Frank and Wade were able to meet your needs. At Master Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Master Buick GMC Team

October 24, 2018

Dealership Rating
Employee Rating

Good Sales EXCELLENT SALES MANAGERS AND SALESMAN. It was my first time buying a vehicle and everybody at the dealership was excellent and had a excellent attitud More

by Clarence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018

Master Buick GMC responded

Clarence - It was a pleasure to read about your first buying experience working with our staff. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! All the best, The Master Buick GMC Team

October 14, 2018

Dealership Rating
Employee Rating

Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Master Buick GMC responded

Congratulations on your recent purchase, Eric! Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Regards, The Master Buick GMC Team

October 06, 2018

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Employee Rating

Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More

by LOWELLG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2018

Master Buick GMC responded

Thank you for taking the time to write about our dealership! We are so thankful for our loyal Master Family and it is always our honor to serve you! We look forward to seeing you again soon! Kathy Hensley, Owner

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