Freddy Francisco

George Salas was a great salesman and was a tremendous help. He was very knowledgeable help. He was very knowledgeable More

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Another Amazing Experience – My 3rd Car from DCH Paramus Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway. To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered. A special thanks to the gentleman in the service waiting area named Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion. This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon! Thank you again, DCH Paramus Honda — you truly have a loyal customer for life! More

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Well celebrating 25 years with Paramus Honda that says it all. I only go back to the best when it comes to my car. No words can describe how great Manny is. Always takes good care of me and makes sure I l it all. I only go back to the best when it comes to my car. No words can describe how great Manny is. Always takes good care of me and makes sure I leave happy with my car. Have recommended other people to him and they were all very happy Manny. More

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I’ve been dealing with Alex for 20 + years now and find he’s up front& reputable. In fact we consider ourselves family at this point he’s up front& reputable. In fact we consider ourselves family at this point More

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I recently had an outstanding experience at a local dealership that truly redefined my expectations for customer service. From the moment I walked through the door, I was greeted with warm smiles and a dealership that truly redefined my expectations for customer service. From the moment I walked through the door, I was greeted with warm smiles and a genuine eagerness to assist. The staff was knowledgeable and took the time to understand my needs, guiding me through the various options without any pressure. They patiently answered all my questions, providing detailed explanations about the vehicles and financing options. What impressed me most was their follow-up after the purchase; they reached out to ensure I was satisfied and comfortable with my new vehicle. This level of attentiveness and care made my experience not just pleasant but memorable, showcasing the dealership's commitment to customer satisfaction. More

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Hamad Deeb did a great job addressing all our questions with no time wasted. The end to end process to buy a Honda was a lot simpler than we expected. He understood our goals and respected that we needed with no time wasted. The end to end process to buy a Honda was a lot simpler than we expected. He understood our goals and respected that we needed to read the paperwork before signing it. We recommend DCH Honda to anyone buying a car. Ask to speak with Hamad Deeb when you go. More

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[Your Name] Honda of Paramus 120 NJ-4 Paramus, NJ 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I had at Honda of Paramus during my recent visit. This incident involved one of your employees, Federico, whose behavior was both disrespectful and unprofessional. On 12-12-24, Federico’s actions toward me were unacceptable and highly inappropriate. Specifically, he diminished me in front of other customers, which was both embarrassing and degrading. Also said you will be waiting here and I won’t attend to you so stay here all day if you want. He made dismissive remarks about my inquiries and spoke to me in a condescending tone, leaving me feeling humiliated.” Moreover, his overall demeanor was disrespectful on multiple levels, which goes against the core values of customer service and professionalism I expected from a reputable dealership like Honda of Paramus. The incident not only ruined my experience but also left me questioning whether my business was valued. I believe it is important for employees to treat all customers with respect and courtesy, regardless of the circumstances. I hope that this matter will be taken seriously and addressed appropriately to ensure that no other customer has to endure a similar experience. I would appreciate a response to this letter and would like to know the steps you plan to take to address this situation. Thank you for taking the time to consider my concerns. Sincerely, Richard Medez More

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I was very disappointed when going to another dealer and left! I ended up at DCH Honda, met Armando who refreshing, honest and very transparent. I shared my experience at the other dealership and much to left! I ended up at DCH Honda, met Armando who refreshing, honest and very transparent. I shared my experience at the other dealership and much to my surprise - the deal presented to me was a deal I could manage!I was treated with respect and my concerns were addressed. Thank you! More

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DCH is by far the greatest dealership out there . They get you approved and work with you through the whole process. Everyone there's is friendly and positive. Mark H was my sales rep and he had a gr They get you approved and work with you through the whole process. Everyone there's is friendly and positive. Mark H was my sales rep and he had a great personality and didn’t let me down when it came to getting me the car i wanted. I love DCH Honda . More

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Great experience purchasing my new 2025 Honda HR-V. Representative Ahmed Brown was great and very professional in helping me find the car I was looking for. Highly recommend Honda of Paramus! Representative Ahmed Brown was great and very professional in helping me find the car I was looking for. Highly recommend Honda of Paramus! More

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