Fritz was awesome and was not pushy at all. There was a slight glitch when I arrived at the dealership and they had given my car to another dealership. But, Fritz got right on it and found me another one and personally delivered it to my house the next evening. He brought all of the paperwork that I needed to sign and it was so quick and easy. This is my second Mazda and I’m sure I will love this one as much as I loved my last one.
"Quality, price, and experience is excellent!"
This was the most enjoyable car buying experience we’ve ever had!! We’ve never bought new but we have bought used and as we all know it’s an all day ordeal. This dealerships team made the experience enjoyable Jaun was knowledgeable and personable and helped us feel comfortable. The financial department was great as well we were so happy with our choice and also the process the warranty offer was fantastic and I would highly recommend this dealership. Great aggressive pricing, friendly, and there was no run around. They have a great selection as well of Mazda’s.
"Great experience Fritz made it a painless easy process."
I was in contact with Fritz for over a month about my girlfriends new car he was extremely accesible and made the process as painless as possible. Then I actually had to purchase a vehicle as well and he was just as accessible to me as he was during the purchase of my girlfriends vehicle. He was extremely nice and helpful really prompt at returning your call and answering any questions. I purchased the vehicle the same day as I test drove primarily because of Fritz and his exceptional customer service. Everyone who assisted was also just as helpful such as Deannah they were welcoming kept things simple and were all around great. I definitely would recommend them to anyone.
"Plainless and headace free"
- Happy Customer
Fritz Roepke and Matt Heidrich made the car buying experience simple and headache free. They reached out to me and sent me the quotes I requested therefore I was able to research and compare prices before walking into the dealership . They were knowledgeable about the car and they were not pushy with any add-ons or packages they worked with my price range and Fritz was able find the color I wanted. I was very happy with my purchase.
- Mister Stinky
Fritz Roepke made the car buying experience simple and headache free. He reached out to me initialy and was very professional in his correspondences. The man was knowledgeable about the car and was not pushy with any add-ons or packages. The gentleman was straight forward and I enjoyed my interactions with him.
- A happy buyer
Recently purchased a miata RF from this dealership. Dealt with them only over email, but they were willing to explain the cost breakdown and dealt with it as a total vs monthly payments - which I prefer very much. They were very willing to accept my situation, even going as far as delivering the car to my work in Palo Alto!
They even threw in a free 10 year warranty for the car!
I'd definitely recommend buying from Elk Grove if you're looking for a Mazda.
"Purchasing a car with ease"
I recently purchased two Mazda vehicles from Mazda of Elk Grove. My experience the first time was so easy that I kept in contact with the Sales Rep, Fritz Roepke. He was so helpful and never was he pushy or arrogant. I went back to that same dealership this past Sunday and walked out with a beautiful 2018 Mazda 3. If you're looking to purchase a vehicle, stop by this dealership. Everyone there is so friendly and helpful.
"Knowledgeable and friendly service"
- Ric Perez
I had a very pleasant experience working with Fritz. I had read the reviews and had many questions for the Mazda3 and 6. He was able to discuss all the different trim levels of each and was patient as we went out on several test drives. DeAnnah was also very helpful and efficient with the finance process. I am very satisfied with my purchase and would highly recommend Mazda of Elk Grove.
"Best Car Buying Experience Ever"
I did my research online and talked with Fritz over text. He instantly gave me a fair price which made it easy to not have to haggle. When I showed up he had the car waiting out front for me to test drive and then we quickly filled out the paperwork and I drove my brand new Mazda 3 home. There are no car salesman horror stories at this dealership.
"Very helpful internet sales manager"
Fritz was super considerate and helpful. We'd gotten a quote through TrueCar that was more competitive than at other dealerships. When we came in for our appointment Fritz already had a couple cars in the specs that we was looking for out and ready. Very helpful and good at answering all questions. Didn't try to upsell us or push anything we weren't looking for. Enjoyed working with him a lot.
Francisco was also very helpful when it came to financing. Friendly guy, and kindly walked me through the credit report. Was persistent in asking us if we wanted to purchase any additional service packages, but overall very good to work with. It was clear that us having a good experience was important to him.