"No pressure very knowledgeable "
Matt and Josilyn were amazing. Very knowledgeable walked us through all the gadgets. No pressure sales. No stress left very happy and satisfied with our purchase. Got a great price and already have friends going there to purchase a new car! I would highly recommend this car dealership. Five stars!!
"The ideal car buying experience"
The ability to get information and negotiate over text was huge for me. I tapped the text button on the website was was able to make an offer plus buy the car same day! It really helps save time by skipping silly nickel and dime conversations. Time is extremely valuable because of opportunity cost. I’m sure dealerships would like to save time as well so they can focus on getting more sales. It’s really a win win.
When I arrived at the dealership, I was met with kind and genuine staff who guided me through the entire buying experience with smiles on their faces. Employees that are happy are more likely to do well. This is a proven fact in any business! So their smiles show me that they are happy to be doing what they do.
While I waited for all the paperwork to be complete, Drake showed me all the features of the vehicle and even helped to set up my smartphone connection to the car.
When it was time to sign and pay, Fritz explained all the nuances and details so that any layperson can understand.
At the very end they made sure I was completely satisfied before driving home with my brand new MX-5. I’m a very happy customer and would highly recommend friends and family to this dealership.
"Great time used"
First time working with Mazda, got informative details about the car from Garrett including its carfax history and specific part changes. Test drove around and enjoyed getting more information about the features of the car and it's history. Worked well with Garrett to get the price I wanted. Definitely plan to keep a good relationship with the Mazda family.
Fritz, Kristine and Francisco were all incredibly knowledgeable and helpful. All of my questions were answered quickly and professionally. We got exactly the car we wanted at a really great price. We appreciate all the help and we LOVE our new car.
I am writing to thank your staff for the exemplary services they provided to me when I purchase my vehicle.
They were very attentive and helpful, very friendly and always ready to answer and explain my inquisitions. I was impressed by how knowledgeable they were about the condition of my car and how to fix it.
Once again, please accept my appreciation to your staff for the excellent services I received.
I would recommend anyone to come here purchase a vesicle whether use or new.
"Great Staff and Great Selection of Vehicles"
I walked onto the lot at Mazda of Elk Grove to just see if they had anything that interested me. I knew I would be buying a car soon, but I had not decided when or what I was going to buy. I was approached by Drake Hankins, who was very helpful and friendly. We chatted for a bit and he showed me around so I could quickly find the types of Mazdas that I was interested in. After a couple of test drives and lots of helpful information from Drake, I ended up leaving with a brand new Mazda 3. It's a great car that I am having a lot of fun driving and it's all thanks to the people that helped me out at the dealership.
"Great Service and Efficient Process"
- Sara Curtis
Buying my car at this dealership was the best experience I have ever had. I was very impressed at the service that Fritz provided from start to finish. My expectations were definitely exceeded as soon as my parents and I walked in. We were very impressed with his professionalism and his detailed knowledge about the vehicle. The entire process was smooth and effortless and he had the car ready to go upon our arrival. I would recommended this dealership and Fritz to anyone looking to finance/lease a new or used vehicle!
Fritz was awesome and was not pushy at all. There was a slight glitch when I arrived at the dealership and they had given my car to another dealership. But, Fritz got right on it and found me another one and personally delivered it to my house the next evening. He brought all of the paperwork that I needed to sign and it was so quick and easy. This is my second Mazda and I’m sure I will love this one as much as I loved my last one.
"Quality, price, and experience is excellent!"
This was the most enjoyable car buying experience we’ve ever had!! We’ve never bought new but we have bought used and as we all know it’s an all day ordeal. This dealerships team made the experience enjoyable Jaun was knowledgeable and personable and helped us feel comfortable. The financial department was great as well we were so happy with our choice and also the process the warranty offer was fantastic and I would highly recommend this dealership. Great aggressive pricing, friendly, and there was no run around. They have a great selection as well of Mazda’s.
"Great experience Fritz made it a painless easy process."
I was in contact with Fritz for over a month about my girlfriends new car he was extremely accesible and made the process as painless as possible. Then I actually had to purchase a vehicle as well and he was just as accessible to me as he was during the purchase of my girlfriends vehicle. He was extremely nice and helpful really prompt at returning your call and answering any questions. I purchased the vehicle the same day as I test drove primarily because of Fritz and his exceptional customer service. Everyone who assisted was also just as helpful such as Deannah they were welcoming kept things simple and were all around great. I definitely would recommend them to anyone.