Gary Dozier

Work done not wright to brake rooter only a week later than still squeak now than still squeak now More

Report | Print

I used to love this place with fast scheduling service and late night appointments. Can’t get an oil change for over three weeks! Kind of hard to keep appointments for the lifetime power train warranty wh and late night appointments. Can’t get an oil change for over three weeks! Kind of hard to keep appointments for the lifetime power train warranty when they have no service openings. More

Report | Print

We have a car under warranty from a new car purchase with McCluskey. The salesman told us even when traveling that Chevrolet dealerships would be able to get us in on short notice, yet it takes 3 weeks to McCluskey. The salesman told us even when traveling that Chevrolet dealerships would be able to get us in on short notice, yet it takes 3 weeks to get the car in at McCluskey for a simple oil change.... More

Report | Print

Do NOT take your vehicle in for service here. Mike was my service advisor and was completely unresponsive. They kept my truck for 7 days. I called numerous times a day and could not get ahold of Mike was my service advisor and was completely unresponsive. They kept my truck for 7 days. I called numerous times a day and could not get ahold of anyone to give me an update on the status of my vehicle. Finally after going up there my service advisor calls me the next day and tells me my vehicle is ready to be picked up. Was told my TCM needed to be reprogrammed and it was fixed and they could not duplicate the problem anymore. As soon as I drove it off the lot I noticed that the issue my vehicle was having had not been fixed. I called the service manager on day shift, left a message and still haven’t heard anything back from them. Do not spend your money here. More

Report | Print

Service department sucks. Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed on 1/19/2025. I got it back on 3/24/2025. I had to call and text my advisor multiple times with little to no answer. I left messages for the service manager. Crickets. When the truck was ready l got a text with no call. I finally went to pick up my vehicle not knowing what my bill was going to be because my advisor never called me back. Tracy in service with another person did help me out. This was a very poor experience. I had not had the vehicle a year and feel l inherited someone else's problems. More

Report | Print

Excellent service in the amount of time. Love video of work being done. Great work. Love video of work being done. Great work. More

Report | Print

I have never witnessed worse handling of service issues than I have at this dealership. Buying a car is just one part of the process - where you actually need to have a good experience is the lifetime of s than I have at this dealership. Buying a car is just one part of the process - where you actually need to have a good experience is the lifetime of service that comes afterward. Do not buy a car from McCluskey expecting to have that smooth experience. My girlfriend has a ‘22 Chevy Trax that has inexplicably spent almost more time at this dealership than it has in our possession. Most recently, among myriad other issues, the transmission failed in a parking lot, preventing us from being able to shift into drive, reverse, or park. Upon having it towed to the dealer, they refused to give a loaner or accurately inform us of Chevrolet’s rental policy (don’t let them fool you, call Chevy corporate - they will offer you a daily stipend for a rental and inform you of the policy). This is the 5th time the car has been in for service this year, with the first 4 times being due to the service department’s incompetence. Furthermore, they sent us a video from the service tech that completely ignored the actual problem, insisting we buy a $300 battery to simply be able to diagnose the issue. Operating with the lack of care, humanity, and understanding this service department shows is honestly commendable. I simply don’t think I could run a business this way if I tried. Do not expect to be listened to, do not expect to be treated as an equal, and most certainly do not expect to be treated with integrity. You will be nickled and dimed every step of the way. Go somewhere else. More

Report | Print

Excellent customer service, very pleasant conversations with upgrade department, and good coffee, service was performed on a very high quality standards, with upgrade department, and good coffee, service was performed on a very high quality standards, More

Report | Print

Very good experience, very courteous, clean waiting area, did good job and done in timely manner did good job and done in timely manner More

Report | Print

Great service! Got me right in and was out the door in no time. Will be back. Got me right in and was out the door in no time. Will be back. More

Report | Print