Gary Opitz | Page 25

I was a little nervous about purchasing a new vehicle at first. I have dealt with a lot of pushy sales people and unfortunately expected the same runaround. I was pleasantly surprised throughout the entire first. I have dealt with a lot of pushy sales people and unfortunately expected the same runaround. I was pleasantly surprised throughout the entire process at St. Louis Honda. Josh Ulrich, my sales person, made me feel incredibly comfortable. It was a nasty day out so I figured I would just be looking at pictures of the cars and pricing...not the case. Josh walked me outside and showed me multiple vehicles that suited exactly what I was looking for, and then some. He even walked me back to speak with Gary Opitz, a service adviser, who assured me that I was in good hands. I didn't need that at this point, but it made me feel even more comfortable about this investment. The customer service was impeccable. Towards the finalizing of my purchase, a sales manager approached me and shook my hand thanking me for my business. Josh even got into my car with me before I left and explained all of the features my new car had to offer. An outstanding experience for me from start to finish. I will be purchasing my next vehicle from St. Louis Honda and will definitely recommend them to friends and family. More

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After I got a complete run around from West County Honda, it was so refreshing to find a dealership that was truthful and worked with us on the price of our new car. I also had an accessory put on and a cou it was so refreshing to find a dealership that was truthful and worked with us on the price of our new car. I also had an accessory put on and a couple touchups and their service department is super! Thank you Kurt and Gary. More

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I want to give you some feedback on how excellent your Service Advisors are. My experiences with all of them have always been terrific, so kudos to each of them. Furthermore, on my recent visit for mul Service Advisors are. My experiences with all of them have always been terrific, so kudos to each of them. Furthermore, on my recent visit for multiple services on my CRV, I was under Gary Opitz's care and advisement. He is probably one of the most professional, respectful, and action-oriented people I have ever interacted with. He is extremely knowledgeable, he ensures I understand everything, he explains the options, he works with me, and I trust him. He is so competent, that I always follow his advisement when it comes to my vehicle. Please remember, I have had great experiences with all your service advisors, and should have written a commendation or two before now, but I just spent a thousand dollars to get a lot of necessary work done on my 2002 CRV, and I am happy about it! I love my vehicle, and that Gary and all your Service Advisor's, 'have my back'. One final note, imagine your Service Center extremely busy, and Gary multi-tasking at Roadrunner grace and speed... well as I, or any client stands at the service desks, in a nanosecond Gary returns to the serene pace with the client, as if the place was slow as molasses and you are the only client. That's just brilliant. I don't know how he does that, but the way he handles heavy traffic in the Service center is that of a natural born leader. Please commend him on his excellence. More

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