George Zepherin | Page 2

Toyota of Scranton responded

Dear ALLYMARIEE143, Thank you for sharing your positive experience with us! We're thrilled to hear that your sales representative provided amazing and patient service, and that our team went above and beyond to ensure you left with keys in hand. Your recommendation means the world to us! If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to assisting you in the future at Toyota of Scranton! Best regards, Toyota of Scranton Management Team

Toyota of Scranton responded

GGTALL, Thank you for taking the time to share your feedback regarding your recent experience with George and Matthew at Toyota of Scranton. We truly appreciate hearing from our valued customers. We are delighted to hear that your interaction with George and Matthew was a positive one. Providing excellent customer service and effective communication are core values here at Toyota of Scranton, and we are thrilled to learn that they were reflected in your experience. Your satisfaction is our top priority, and we are committed to maintaining the high standards that you have come to expect from us. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best Regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JESSE8558, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that you found our team friendly and enjoyed the comfortable atmosphere during your visit. Providing exceptional customer service and a welcoming environment are top priorities for us, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear POCONUT940, Thank you for sharing your feedback with us. We're delighted to hear that overall, your experience with Toyota of Scranton was positive. However, we apologize for any inconvenience caused by the wait time when you arrived to purchase your desired car. Your time is valuable, and we regret any delay in providing you with prompt service. We appreciate your patience and understanding throughout the process. It's great to know that you appreciated our proactive approach in notifying you when a suitable car became available, and we're thrilled that you found the car you wanted and made the purchase. Your satisfaction is important to us, and we will use your feedback to improve our processes and ensure a smoother experience for all our customers in the future. Thank you for choosing Toyota of Scranton, and we look forward to serving you again. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear TEEEYE318, Thank you for taking the time to leave us a review! We're thrilled to hear that Emily provided you with exceptional service during your visit to Toyota of Scranton. We truly value your feedback and are delighted to know that Emily exceeded your expectations. We'll be sure to pass along your kind words to Emily and the rest of our team. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and hope to welcome you back again soon. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JIMMYNOTHOFF, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team fabulous and would recommend us to others. Your recommendation means a lot to us, and we truly appreciate your support. We're delighted to know that you plan on visiting us again in the future. Rest assured, we'll be here ready to assist you with anything you need. If you ever have any questions or need assistance in the meantime, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Toyota of Scranton. We look forward to serving you again soon! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear NBUTSKO122, Thank you for choosing Toyota of Scranton and for taking the time to share your positive experience with us! We're thrilled to hear that your visit was smooth and that you couldn't be more pleased with our services. Recommendations like yours mean the world to us, and we truly appreciate your trust in our dealership. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help! Once again, thank you for your recommendation, and we look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

JHUGOVR, Thank you for your glowing review! We are thrilled to hear that your car-buying experience with us has been the best of your life. At Toyota of Scranton, we strive to provide exceptional service and create memorable experiences for our customers. Your satisfaction is our top priority, and we are delighted to have been a part of your journey in purchasing your brand new car. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Best regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

Thank you so much for your kind words, mthomas6! We're thrilled to hear that you had such a positive experience with our team at Toyota of Scranton. Making the car buying process seamless and keeping our customers at ease is always our top priority. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope to see you again in the future! Warm regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

Dear RAY1896, Thank you for sharing your experience with us! We're thrilled to hear that Kevin provided you with excellent service and that he followed through on his commitments. Ensuring that our customers feel valued and supported is always our priority, and we're glad Kevin was able to make a positive impact. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Kevin and the rest of our team. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Toyota of Scranton. We appreciate your business and look forward to serving you in the future! Best regards, Toyota of Scranton Sales Department