Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Graham Watson
Graham Watson at Family Hyundai

Graham Watson | Page 9

General Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.2
402 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

30 yrs, 2 mos

Languages Spoken

English English

4.2

402 Reviews

Write a Review

402 Reviews of Graham Watson

March 04, 2023

Dealership Rating
Employee Rating

Great service ! ! Crystal & Graham were great and very helpful !! I will definitely go back for all my service needs for my truck !! More

by LEEKWON60623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal

Report | Print
Mar 05, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Crystal and Graham. We're glad to hear we delivered such a great experience!

March 03, 2023

Dealership Rating
Employee Rating

The dealership went above and beyond my expectations. I will definitely come back in the future... Merryweather was a great salesman and I hope to do business with him soon More

by joesdad0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Report | Print
Mar 04, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mayweather had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

Dealership Rating
Employee Rating

Dealership has a very incompetent service manager who is very combative to the point of threatening poor service. Do not have service work done here if you value your safety. Also, general manager does not More

by kmc7578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, Michael Kratschmer

Report | Print
Mar 05, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 28, 2023

Dealership Rating
Employee Rating

Great experience. They had a large selection of cars to pick from. The staff was super friendly and great to work with. Larry was a great help and very knowledgeable. More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz , Larry Edwards

Report | Print
Jan 29, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Larry was able to help, and we hope to see you again!

January 16, 2023

Dealership Rating
Employee Rating

Always a pleasure having my car serviced at Family. The staff is so friendly and and the techs are quick and efficient. More

by COLLEEN1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Colin Simmons

Report | Print
Jan 17, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 06, 2023

Dealership Rating
Employee Rating

They did. Fantastic job both when I purchased the car and the service depart hands down is the best around. More

by MALACHINSKI0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Eric Kratschmer

Report | Print
Jan 06, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2022

Dealership Rating
Employee Rating

No one answers the phone,Slow to communicate, mgmt very rude and threatening not willing to listen to customer More

by Mlajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Majors

Report | Print
Jan 04, 2023

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 30, 2022

Dealership Rating
Employee Rating

I had a great experience with Family a Hyundai. I was able to get a great deal for my trade in and left with the perfect car for me . I would highly recommend this dealership. More

by F_MARGARET900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Report | Print
Dec 31, 2022

Family Hyundai responded

Congratulations on your new vehicle and thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2022

Dealership Rating
Employee Rating

Has always stood behind their service and have always given us the best prices when purchasing a new vehicle , our family has purchased 6 vehicles in the last 7 years More

by Chrisroche90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri , Bob Ross, Tom Salin

Report | Print
Dec 30, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2022

Dealership Rating
Employee Rating

Horrible communication! I call and don't get a response for days. I purchased the vehicle from this dealership and the only positive experience I had was with Kristen the sa More

by G_TALIAFERRO
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Report | Print
Dec 30, 2022

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

1
...
8
9
10
...
41

Dealership Inventory (345 Vehicles)

used 2016 Chevrolet Suburban car, priced at $19,365
2016 Chevrolet Suburban
used
Black exterior
Automatic
Four-wheel Drive
$19,365
View Details
new 2026 Hyundai Tucson car, priced at $32,485
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$32,485
View Details
new 2026 Hyundai TUCSON Plug-In Hybrid car, priced at $48,582
2026 Hyundai TUCSON Plug-In Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$48,582
View Details
used 2024 Hyundai Tucson car, priced at $26,359
2024 Hyundai Tucson
used
Shimmering Silver exterior
Automatic
All-wheel Drive
$26,359
View Details
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Ecotronic Gray w/Black Roof exterior
CVT
Front-wheel Drive
$24,631
View Details
used 2023 Hyundai Tucson car, priced at $19,265
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive
$19,265
View Details
View All Inventory