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Greg Hess

Overview Reviews (464)

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Greg Hess

Greg Hess | Page 14

Internet Sales Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Love to give Great Experiences and gain raving fans...

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4.7

464 Reviews

Love to give Great Experiences and gain raving fans...

Overview Reviews (464)

Dealership Experience

16 yrs, 5 mos

Industry Experience

18 yrs, 9 mos

4.7

464 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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464 Reviews of Greg Hess

September 27, 2024

Dealership Rating

Employee Rating

The staff are honest, transparent, and candid. They don’t have sudden fees. The price listed is what the vehicle is sold for. They don’t have sudden fees. The price listed is what the vehicle is sold for. More

by joshua.gallo

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez , Paul

Sep 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about Mark Christopher Auto Center! We're thrilled to hear that you found our staff to be honest and transparent. We strive to maintain clear pricing without unexpected fees. We appreciate your support and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2024

Dealership Rating

Employee Rating

Thank you, Armando, for the great experience when we purchased our vehicle at Mark Christopher. We would recommend asking for Armando when purchasing/lease a vehicle. purchased our vehicle at Mark Christopher. We would recommend asking for Armando when purchasing/lease a vehicle. More

by RENE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Nuno

Sep 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Rene! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center, and we appreciate your recommendation to ask for Armando. It’s our goal to ensure every customer is satisfied with their new vehicle. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

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Employee Rating

I don't want to go on a long rant but I will just say that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I wanted. More

by ray_avant

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jerry Pena

Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding your visit to Mark Christopher Auto Center. While I'm glad to hear you found the vehicle you wanted, I understand the rest of your experience did not meet your expectations. Please feel free to reach out to me directly so I can address your concerns and ensure a better experience in the future. We value your input and hope to serve you better next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

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Employee Rating

Everyone I worked with was so professional and patient with me. They all made the process of buying a new car very comfortable. with me. They all made the process of buying a new car very comfortable. More

by EJSMITTI

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Alex Sarabia , Rigo

Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that you felt comfortable during the process of buying your new car. I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

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Employee Rating

Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank you so much to everyone there at Mark Christopher! More

by mscandicejackson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos , Alex, Larry and Osama!

Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 12, 2024

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Employee Rating

Jason was helpful thru our purchase. Answered our questions and let us drive a couple of cars. Paperwork at the end took forever to get ready. Not sure why. Went smooth though. No one wa Answered our questions and let us drive a couple of cars. Paperwork at the end took forever to get ready. Not sure why. Went smooth though. No one was overly pushy during our experience. Did seem like another family was getting pushed hard on an extended warranty though. More

by BEN55

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Ho

Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. It’s great to hear that you found our team helpful and that your purchase process went smoothly overall. We understand that the paperwork can sometimes take longer than expected, and we appreciate your patience. Your input regarding the extended warranty conversation is valued, and we will ensure our team continues to prioritize a comfortable experience for all our customers. If you have any further concerns, please don’t hesitate to reach out to us at Mark Christopher Auto Center. We hope to see you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 11, 2024

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Employee Rating

The dealership was an absolutely amazing experience! We got the best deal on our new suburban after shopping around at multiple other dealerships! We have been recommending everyone we now to Mark Chris We got the best deal on our new suburban after shopping around at multiple other dealerships! We have been recommending everyone we now to Mark Christopher Auto Center and we will be using them in all our future purchases! More

by Lyssdenise

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Armando Nuno , Robert Garcia, Jerry

Sep 12, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience at Mark Christopher Auto Center and that you got the best deal on your new Suburban. Your recommendations mean the world to us, and we look forward to assisting you with all your future purchases. Safe travels in your new vehicle, and see you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 06, 2024

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Visited several dealerships before coming to Mark Christopher who provided the best sales service (Joel Rodriguez), he spoke with me on the phone before my 45 minute drive to your dealership and I wa Christopher who provided the best sales service (Joel Rodriguez), he spoke with me on the phone before my 45 minute drive to your dealership and I was not disappointed. The discounts I found on Autotrader and confirm with your website and Joel is why I came in. More

by bob@rhuffcpa.com

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri

Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Mark Christopher Auto Center. It’s fantastic to hear that Joel provided you with exceptional service and that the discounts made your visit worthwhile. We look forward to serving you again in the future! Safe driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 01, 2024

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Mark Christopher facilitated all our needs. Service was conducted swiftly and effectively, while employees were courteous and friendly. Service was conducted swiftly and effectively, while employees were courteous and friendly. More

by bishopkyrillos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi

Sep 04, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that Mark Christopher Auto Center was able to meet all your needs with swift and effective service. Our team takes pride in providing courteous and friendly assistance to our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2024

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Our family has been served well for many years buying several new vehicles by myself and my sons/families. Have always felt very well served and fairly treated! several new vehicles by myself and my sons/families. Have always felt very well served and fairly treated! More

by BIGARNIE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Nuno

Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center and are thrilled to hear that you and your family have had such positive experiences over the years. It's our goal to ensure every customer feels well served and fairly treated. We look forward to welcoming you back for your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com