Gregg Bassett | Page 7

Above and Beyond The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I dri The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I drive over two hours each way to go to W&L Subaru for their 5 star sales and service. You will never find a better Subaru dealership anywhere. More

by Steelers58 Verified Customer Verified Customer

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Great experience! Greg was very helpful. I am loving my new Crosstrek. I wish the internet department had been more responsive and helpful but I understand things are tough right now with covid. Thank you! new Crosstrek. I wish the internet department had been more responsive and helpful but I understand things are tough right now with covid. Thank you! More

by gdaum14 Verified Customer Verified Customer

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Curt has sold multiple vehicles to myself and people I love (5 vehicles in all within the past 2 yrs). I drive an hour to buy and service vehicles at W and L, when I have a Subaru dealership 10 mins from love (5 vehicles in all within the past 2 yrs). I drive an hour to buy and service vehicles at W and L, when I have a Subaru dealership 10 mins from where I live and 15 mins from where I work (2 different dealerships). The staff there beyond exceptional and I don't have a reason to buy anywhere else. I've bought/serviced new and used there and the experience is always more like catching up with friends than buying and/or serving vehicles. More

by way inn Verified Customer Verified Customer

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Amazing service every time. They get me in and out very quickly and are always friendly and caring. They always take great care of me and my vehicle. quickly and are always friendly and caring. They always take great care of me and my vehicle. More

by Lynnette Verified Customer Verified Customer

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25 years of driving and eight vehicles later......W & L Subaru was not only our best dealer for the purchase of a new vehicle but they continue to make use feel like family while owning and driving their S Subaru was not only our best dealer for the purchase of a new vehicle but they continue to make use feel like family while owning and driving their Subaru!! We acknowledge we pay for servicing just like everybody else (similar pricing) but they do it a level above others. We get cards in the mail; coupons to bring the car in for a free car wash; they track all our servicing so we don’t even have to remember; and they will even come pickup the vehicle and drop it off for maintenance. Their dealership has a play area for our two year old son; small kitchen with free snacks and drinks; and it’s truly “a full service affair when stopping in.” I have never experienced anything like this dealership. I will purchase cars from them in the future to include my next commuter car (work vehicle) if Subaru comes out with a hybrid to compete with the Sonata and/or Camry hybrids (40 + mpg) for my weekly drive to/from Philadelphia. Otherwise, all my family SUVs will continue to be purchased from W & L!!! More

by LeRoy Danville PA Verified Customer Verified Customer

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Attentive, professional, and friendly! Given the difficult times, they were very accommodating and made things easy during the Covid 19 issue. Totally professional and very customer friendl Given the difficult times, they were very accommodating and made things easy during the Covid 19 issue. Totally professional and very customer friendly. I will totally recommend them without reservation. More

by xntrk Verified Customer Verified Customer

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Excellent The people make the experience enjoyable and easy. Everyone at the dealership is professional. There is no pressure to buy. They are kind courteous an The people make the experience enjoyable and easy. Everyone at the dealership is professional. There is no pressure to buy. They are kind courteous and at your service. They are the reason that we will continue to always go back!!!!! More

by ayerst Verified Customer Verified Customer

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kind and pretty fast gave me a good price on a fine car...will be bringing my son there in the near future, because the quality of these cars speak for themselves gave me a good price on a fine car...will be bringing my son there in the near future, because the quality of these cars speak for themselves More

by thogencamp2313 Verified Customer Verified Customer

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Wonderful customer service! Easiest car buying experience! Great people to work with, low pressure and hassle buying! Will never buy anywhere else! Their service department does a fabulous job as experience! Great people to work with, low pressure and hassle buying! Will never buy anywhere else! Their service department does a fabulous job as well. More

by troutman01 Verified Customer Verified Customer

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The best Dealership I’ve ever encountered. I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even tho I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even though it was either outside of the initial warranty they gave for the car, or wasn’t included in it at all. The management I’ve worked with are of the highest caliber. Can’t say enough about theIr kindness and professionalism.. Thank you Mike, Greg and Roy; I am very grateful. Also, a shout-out to Andy who I have not met, but was Instrumental in getting a repair done for me that the extended warranty company initially denied my claim for. Thank you sir I too am grateful for you making that happen. Also, last but definitely not least, is Isaac in service. One of the friendliest guys you’ll find, and is an unequivocal boon to the Service Department at W&L Subaru. Thus, I can’t see myself shopping anywhere else for a new or used.vehicle, nor will I take my vehicles anywhere else for service. More

by Brent Rummelt Verified Customer Verified Customer

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