Gregg Bassett | Page 8

Was Desperate Going In and Blessed Coming Out! I had a great experience. Curt Reid was so helpful and knowledgeable, and I would recommend W&L to everyone I know! Andy is so willing to go the extra I had a great experience. Curt Reid was so helpful and knowledgeable, and I would recommend W&L to everyone I know! Andy is so willing to go the extra mile and help you out. W&L is a quality dealership with amazing employees. Managers Greg & Scot were also very instrumental and Shaunda got me in and out of Finance in record time! I'm so happy with my vehicle! Thank you. More

by NonaGallo Verified Customer Verified Customer

Print

2020 Outback Touring After three wonderful years in my 2017 Outback Touring, I set my sights on a 2020 Outback Touring. After reviewing and test driving the 2020 Outback After three wonderful years in my 2017 Outback Touring, I set my sights on a 2020 Outback Touring. After reviewing and test driving the 2020 Outback Touring, I knew this was the car for me and my growing family. Everyone at W & L Subaru was professional and courteous throughout the entire car trading/buying experience. It was a pleasure working with Andrew Long, Scott Mertz, Gregg Bassett, Curt Reid, Shaunda Snyder and Roy Beck. We look forward to many years of driving our new Outback! Thanks W & L Subaru!!! More

by Steelers58 Verified Customer Verified Customer

Print

in for service Upon arrival for service, you drive directly into the service center and someone always greets you and asks what you need to be serviced today. All ar Upon arrival for service, you drive directly into the service center and someone always greets you and asks what you need to be serviced today. All are very freindly and always ask, "How are you doing today?" More

by guy_d Verified Customer Verified Customer

Print

Attentive to details. Very caring, took their time to listen to what we wanted, searched & found it. No high pressure sales. Delivered & instructed all details on the v Very caring, took their time to listen to what we wanted, searched & found it. No high pressure sales. Delivered & instructed all details on the vehicle. More

by pmkohl Verified Customer Verified Customer

Print

Another great job. This is the second car we have purchased for W&L in less than 2yrs, Good solid people who work to get it right for you. This is the second car we have purchased for W&L in less than 2yrs, Good solid people who work to get it right for you. More

by skkp11 Verified Customer Verified Customer

Print

Loss of customer Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat b Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat belt buckle. Said that they didn’t even sit in the driver seat and refuse to even look at the buckle or fix it, so i guess im the liar? Major safety issue right there. Mmm wish i could rate a 0, terrible service and the employee who dealt with me, unprofessional. Definitely will not be coming back. More

Print

Caring customer service I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 childre I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 children, and this has been a very difficult year for us in many ways. The way we have been received and accommodated in our circumstance is beyond what’s expected. It is almost as if they run their business as a ministry. We are very blessed by the genuine concern and love poured out by this group! This along with the fact that SUBARU is an amazing product, you can’t go wrong with W &L as your choice of dealership to purchase not just your next, but all vehicles! I wouldn’t go anywhere else! Thank you! With all my heart! NCB More

by dcbieb Verified Customer Verified Customer

Print

Excellent staff and dealership Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around excellent experience at W and L. More

by IYOUNG1176 Verified Customer Verified Customer

Print

“BEAUT” iful & top shelf! My second new Subaru from W&L, Kyle did an amazing job and is the number one ranked beauty at the dealership! Everyone was very helpful and profession My second new Subaru from W&L, Kyle did an amazing job and is the number one ranked beauty at the dealership! Everyone was very helpful and professional! More

by bm8561 Verified Customer Verified Customer

Print

trade-in purchase of new Subaru Forester We dealt with 2 salespeople who were both courteous, enthusiastic and knowledgeable which made our experience positive. Both followed up with us to en We dealt with 2 salespeople who were both courteous, enthusiastic and knowledgeable which made our experience positive. Both followed up with us to ensure all quality and concerns were addressed. A third salesman oriented us to our new vehicle and was very patient and thorough. Overall we have no complaints!! Great experience!! More

by baxtertroutrun Verified Customer Verified Customer

Print