Gregg Bassett
Gregg Bassett at W&L Subaru

Gregg Bassett | Page 8

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
5.0
83 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

32 yrs, 6 mos

5.0

83 Reviews

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83 Reviews of Gregg Bassett

September 10, 2019

Dealership Rating
Employee Rating

in for service Upon arrival for service, you drive directly into the service center and someone always greets you and asks what you need to be serviced today. All ar More

by guy_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Kyle Bennar, Christian Perles, Roy Beck , Meghan Balum, Mike Bingaman, Kris Little, Angela McCormick, Kim Rorke

Sep 11, 2019

W&L Subaru responded

We are so glad you like our friendly service team! We look forward to your next visit!

September 02, 2019

Dealership Rating
Employee Rating

Attentive to details. Very caring, took their time to listen to what we wanted, searched & found it. No high pressure sales. Delivered & instructed all details on the v More

by pmkohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar , Mark Piercy

Sep 03, 2019

W&L Subaru responded

It was our pleasure helping you! Thanks for posting this, and have a great day!

August 22, 2019

Dealership Rating
Employee Rating

Another great job. This is the second car we have purchased for W&L in less than 2yrs, Good solid people who work to get it right for you. More

by skkp11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Dale Long , Mike Bingaman

Aug 23, 2019

W&L Subaru responded

It was our pleasure helping you again! If you need anything else, just let us know! Thanks for the review!

August 15, 2019

Dealership Rating
Employee Rating

Loss of customer Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat b More

by Winstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Long, Scott Mertz, Mike Rorke, Roy Beck , Mike Bingaman, Cliff Clymer, Kris Little, Mark Piercy, Phil Rizzo

Aug 15, 2019

W&L Subaru responded

Hi Kyra, thank you for the feedback. While we disagree with much of what is posted here (we did check your seatbelt and it operates correctly; fuel pump was not repaired because you declined the repair; the finance manager, sales manager, salesman, and trade-in manager you marked 1-star did not interact with you at all during this service visit) we are nonetheless truly sorry you feel there is an issue, so if there is anything we can do for you just give us a call at 570.473.3432.

July 12, 2019

Dealership Rating
Employee Rating

Caring customer service I am amazed at the caring personalities from welcome desk to management and owners, and everyone in between. My husband is very ill, we have 3 childre More

by dcbieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Donna Gallo, Mike Rorke , Mark Piercy

Jul 15, 2019

W&L Subaru responded

We strive for a great customer experience, and we are so glad we delivered for you! Thanks for the feedback!

February 28, 2019

Dealership Rating
Employee Rating

Excellent staff and dealership Sales members were very helpful and accommodating. Service staff was very knowledgeable and provided information about upcoming services. All around More

by IYOUNG1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Scott Mertz, Roy Beck , Cliff Clymer, Kris Delosier

February 06, 2019

Dealership Rating
Employee Rating

“BEAUT” iful & top shelf! My second new Subaru from W&L, Kyle did an amazing job and is the number one ranked beauty at the dealership! Everyone was very helpful and profession More

by bm8561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Kyle Bennar , Mark Piercy

January 27, 2019

Dealership Rating
Employee Rating

trade-in purchase of new Subaru Forester We dealt with 2 salespeople who were both courteous, enthusiastic and knowledgeable which made our experience positive. Both followed up with us to en More

by baxtertroutrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Rorke, Shaunda Zeigler

January 25, 2019

Dealership Rating
Employee Rating

Awesome family owned dealership ! The staff at W&L Subaru worked with my wife & I to get us a great deal on a new Forester Premium. Thanks to everyone involved! More

by wiredlongs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Dale Long , Mark Piercy

January 21, 2019

Dealership Rating
Employee Rating

Excellent Great place and professional staff. Couldnt have asked for a better experience. I highly recommend visiting W and L, superb sales and service staff. More

by IYOUNG1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Robert Shoup, Scott Mertz, Roy Beck , Cliff Clymer, Kris Delosier

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