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Gregg Velasco
Gregg Velasco at Pedder Nissan

Gregg Velasco

Service Manager

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Gregg Velasco

January 10, 2026

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Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Jose Favela, Jose Cardoso, Kayla Nevarez, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Brian Cook, Aaron Myers, Tyler Zimmerman, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

December 15, 2025

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The year of June 2019 bought my Altima at Pedder Nissan brand new. Excellent Service! More

by jonesjanicer201
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Sam Nuno , *Denise, Robyn G.

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Dec 20, 2025

Pedder Nissan responded

Thank you so much for your kind words! We are thrilled to hear you had an excellent experience at Pedder Nissan. It was our pleasure to help you find your perfect Altima. Enjoy the ride! #HappyCustomer #NissanLove

November 27, 2025

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Employee Rating

I went in for an oil change and it was quick and easy they even did a quick wash on my car More

by dawaynejohnson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Nov 29, 2025

Pedder Nissan responded

"Thank you for choosing us for your oil change! We're so glad to hear that our service was quick and easy, and we always strive to go above and beyond, like with the quick wash on your car. See you again soon!"

November 24, 2025

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Pleasant and very fast service department. Also they do great work on my car. I've never had a problem or bad experience after or before my car has been serviced. More

by romerodiane31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Nov 25, 2025

Pedder Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our service department. Our team prides themselves on providing speedy and top-quality work for our customers. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 23, 2025

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Employee Rating

Everyone is very courteous and respectful. The also are knowledgeable about any questions i have about my 2025 nissan More

by SVICTORIAN03
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook

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Nov 24, 2025

Pedder Nissan responded

Thank you so much for taking the time to leave such a kind review! We take pride in providing exceptional customer service and ensuring our team is well-informed about our vehicles. We're glad we could assist you with your Nissan and look forward to helping you in the future! 🚗😊" #CustomerSatisfaction #NissanLove #ExceptionalService

November 14, 2025

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Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the More

by kachonga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Nov 15, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 12, 2024

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Sam has the best customer service skills that I’ve experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind! More

by Fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno , Kevin Foster, Leo Soto

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September 28, 2024

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Employee Rating

Sam Nuño worked with me on everything I needed help with and it made my experience here with Pedder Nissan a great one!! More

by Stephanie Crandall
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Nuño

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