Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gus Alatorre
Gus Alatorre at Toyota of Lancaster
Refer Me

Gus Alatorre | Page 2

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.5
197 Reviews
4.5

197 Reviews

Write a Review

197 Reviews of Gus Alatorre

April 25, 2024

Dealership Rating
Employee Rating

Very friendly the place was clean and all personnel was friendly too. I liked it More

by sdreyesb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez

Helpful
Report | Print
Apr 25, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 24, 2024

Dealership Rating
Employee Rating

Good service but still waiting no matter have appointment or not around 4 to 6 ours More

by sam.hem1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 24, 2024

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We apologize for any inconvenience or frustration you may have experienced. We will work on our process to improve the wait time for our Loyal Toyota of Lancaster Customers.

April 21, 2024

Dealership Rating
Employee Rating

Very great people they are there for you would recommend to my family members and other people More

by gloriatrevizo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

Helpful
Report | Print
Apr 22, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 20, 2024

Dealership Rating
Employee Rating

Quick great service. I was in and out they keep you updated with progress and let you know when it’s done More

by SCHILLINGKYLE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 18, 2024

Dealership Rating
Employee Rating

Los mecánicos no hacen bien su trabajo. Yo estoy en el programa de los 5 cambios de aceite y se supone le revisan. Al otro día mi tacoma no prendió y Yo no supe porqué. Me dijeron que le ca More

by luznunez3g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco, Annie Vodegel

Helpful
Report | Print
Apr 18, 2024

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional para todos nuestros clientes. Lamento escuchar que su experiencia con nosotros no cumplió con sus expectativas. Valoramos su negocio. Por favor, no dude en llamarme directamente en (661) 952-2103

April 16, 2024

Dealership Rating
Employee Rating

Very professional and nice people and they did a fast service I take it in the morning afternoon. It’s already was ready thank you. More

by kamsarsimonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

Helpful
Report | Print
Apr 16, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 16, 2024

Dealership Rating
Employee Rating

Excellent service great experience every time I take in my car for service it’s a pleasure. More

by Orlyc20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Helpful
Report | Print
Apr 16, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 15, 2024

Dealership Rating
Employee Rating

Toyota of Lancaster is the best. The employees are caring considerate and friendly. They are fast and efficient More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel

Helpful
Report | Print
Apr 16, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 11, 2024

Dealership Rating
Employee Rating

They did a great job on my Corolla ! I was happy and super satisfied! Thank you More

by daisy murguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 12, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 05, 2024

Dealership Rating
Employee Rating

What a wonderful place to take your car. Service people are attentive and respectful always More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel

Helpful
Report | Print
Apr 05, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

1
2
3
...
20

Dealership Inventory (512 Vehicles)

used 2021 Mercedes-Benz C-Class car, priced at $29,998
2021 Mercedes-Benz C-Class
used
White exterior
Automatic
Rear-wheel Drive
$29,998
View Details
used 2020 Toyota C-HR car, priced at $23,998
2020 Toyota C-HR
used
Silver exterior
CVT
Front-wheel Drive
$23,998
View Details
used 2021 Ram 1500 Classic car, priced at $31,998
2021 Ram 1500 Classic
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$31,998
View Details
used 2023 Toyota Tacoma car, priced at $43,998
2023 Toyota Tacoma
used
Gray exterior
Automatic
Four-wheel Drive
$43,998
View Details
used 2020 Toyota Avalon Hybrid car, priced at $30,998
2020 Toyota Avalon Hybrid
used
Blue exterior
CVT
Front-wheel Drive
$30,998
View Details
used 2022 Toyota Tacoma car, priced at $34,998
2022 Toyota Tacoma
used
Gray exterior
Automatic
Rear-wheel Drive
$34,998
View Details
View All Inventory