Hannah Pearson
Hannah Pearson at Norm Reeves Honda Superstore North Richland Hills

Hannah Pearson | Page 4

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Hannah Pearson

October 14, 2024

Dealership Rating
Employee Rating

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 13, 2024

Dealership Rating
Employee Rating

Norm Reeves Honda service department does a great job on getting your vehicle in and out as fast as possible More

by Elmotownsend009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star review! Our team is always here to provide the best service, and we look forward to seeing you again soon.

October 12, 2024

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Employee Rating

Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled by your kind review! Let us know if there’s anything we can help with in the future.

October 03, 2024

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Employee Rating

The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th More

by anthonysim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin, Angel Flores

Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent feedback! We're always here for you—see you again soon!

October 03, 2024

Dealership Rating
Employee Rating

Very friendly and prompt service. The employees at the dealership are very helpful and make sure the customer is updated frequently. More

by Dthendon
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted with your 5-star review! Please let us know if there’s anything else we can do for you.

October 01, 2024

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Employee Rating

Anthony did a great job. The service department did a great job as well. I’ll be back. More

by ward.quinton1
Recommend Dealer
Yes
Oct 02, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your fantastic rating! We look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Super clean, service advisors were great, Amanda got my car in and out super quick More

by adriel Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words! Please don’t hesitate to stop by again or reach out if you need further assistance.

September 01, 2024

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Employee Rating

Our service Advisor Mr. Zach Frausto, went above and beyond the entire time our vehicle was under maintenance and repair service. He kept us informed and updated of every de More

by Maya
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Frausto⭐️⭐️⭐️⭐️⭐️ Excellent Service Advisor

Sep 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review and continued business! We’re always here for you and look forward to seeing you again soon.

August 31, 2024

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Employee Rating

The customer service representative helped me having a huge discounts. Theyr good at what they do. More

by Manchester United
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re delighted to receive your 5-star rating! Please feel free to reach out or visit us again anytime.

August 23, 2024

Dealership Rating
Employee Rating

Good service as always, and as I expected. . I will definitely use them again next time. More

by shirljd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! If you ever need anything else, our team is here to help.

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