Harvey Jackson | Page 3

Until recently I would have called myself a reasonably satisfied customer but now will not consider the Acura or Honda brand for another purchase, ever. In fall 2022 we noticed peeling paint on the roof o satisfied customer but now will not consider the Acura or Honda brand for another purchase, ever. In fall 2022 we noticed peeling paint on the roof of my 2014 MDX; ironically a recall to repair the manufacturer defect expired a few months prior (and we never got the notice). After seven months of back and forth between my dealer, Acura and Honda, the companies made the decision to NOT honor the warranty and I am stuck with a used car that requires almost $2,000 worth of paint repair FOR THEIR MANUFACTURER DEFECT. So, if you're considering the brand, I highly suggest you beware. If it happened to me, it can happen to you - and the dealership will not go to bat for you. More

Report | Print

I want to personally think Mr. Reggie, Hammonds, Mr. Joey Andrews and Michael Cunningham rest of the staff their @ Jackson Acura for their loyalty and dedication that I have exper Reggie, Hammonds, Mr. Joey Andrews and Michael Cunningham rest of the staff their @ Jackson Acura for their loyalty and dedication that I have experienced on a constant basis. Hands down the best facility. Thanks once again for your continued support. I will truly say that on a scale “ 1 to 10” the individuals employees that I mentioned in this response that I rate them on a scale to “ 1 to 10” , I give them a whopping “100” because of there loyalty, dedication, and commitment to always providing outstanding and remarkable customer service. Hands down the best facility to purchase a car. More

Report | Print

Since I moved to the Atlanta area, Jackson Acura has been the gold standard for how a dealership and service department should treat you! I've been very please with the services received the last 4+ years! the gold standard for how a dealership and service department should treat you! I've been very please with the services received the last 4+ years! More

Report | Print