Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan

SERVICE MANAGER

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
383 Reviews
4.6

383 Reviews

Write a Review

Dealership Experience

6 yrs, 5 mos

Industry Experience

6 yrs, 5 mos

383 Reviews of Hazem Radwan

May 12, 2025

Dealership Rating
Employee Rating

They treat me like I’m part of the family and they keep me informed More

by Romualdocruz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 11, 2025

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Purchased New 25 F150 Tremor. I was going to order one and the Team at Dana suggested to see if i found something I would like on the the l I t from there Floor Plan and I did an More

by Marauder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 18, 2025

Dealership Rating
Employee Rating

The young man that leased me a 2024 Corsair was very professional and respected my needs and worked very hard to make my financial situation work he was very patient, The one thing I didn't like about d More

by Gleasonbus7561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, ahmed khodir

February 28, 2025

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Made a appointment for service on my 22 Expedition and as usual was greeted by the Dana Team in specific Collins and it's nice knowing that your Service writer knows your personal preferences and just a quic More

by Marauder
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collins and the Dana Ford team provided you with such attentive service. It's great knowing your preferences are well taken care of while you relax with a coffee in our waiting area! Thanks for choosing us for your Expedition's maintenance needs.

January 13, 2025

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Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 04, 2025

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Dana ford was the best experience ive had with a dealership. Service was great, friendly and easy. More

by sacquafredda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Curran , Joseph Castera

Jan 04, 2025

Dana Ford Lincoln responded

Hi Sacquafredda! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 03, 2025

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Employee Rating

Excellent customer Service with no xx from service to sales. As far as service Collins and the service team are very commutative and address your needs for your vehicle with no masters and only suggest s More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Dana Ford Lincoln responded

We're delighted to hear that Collin and the Dana Ford team consistently provide you with excellent service. We always aim for transparency and ensuring your vehicle's safety is our top priority. Thanks for sharing your experience!

January 01, 2025

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Employee Rating

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 23, 2024

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Employee Rating

Customer service was poor. Failed to return calls multiple times over a one week period. More

by Mccormick04
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: John in the service department

Dec 24, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 16, 2024

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Employee Rating

Service is just a pleasant experience dealing with Collin. Quick efficient and done correctly all the time. More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collin consistently provides you with efficient and pleasant service at Dana Ford. Thanks for sharing your experience!

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