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Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 2

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

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1207 Reviews of Heather Cullen

July 07, 2026

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Employee Rating

Best service and an even better experience ! Highly recommended this service center for all your Honda needs. More

by FASSIUDDINSHAFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laith Younis

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Jul 08, 2026

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear you had such a great experience with our service team. We truly appreciate your recommendation and look forward to taking care of all your Honda service needs in the future!

July 05, 2026

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Prompt and professional service. Thank you! Recommend Honda services at any time, also I love my car. More

by hilde.schaefer
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon , Daniel Deadwyler

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Jul 08, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're happy to hear you received prompt, professional service and that you continue to love your Honda. We truly appreciate your recommendation and look forward to serving you again!

July 02, 2026

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Greeted by name knew scheduled work, investigated a dirty backup camera which ended up being a coating of dust and some type of moisture keeping the coating on was all done as a part of standard inspection a More

by Larry
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode

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Jul 08, 2026

Lou Sobh Honda responded

Thank you for your thoughtful review, Larry! We're glad Heather and John provided attentive service and made sure all of your concerns were addressed during your visit. We truly appreciate your continued trust and are grateful you chose to return to Lou Sobh Honda. We look forward to serving you again!

June 25, 2026

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The service staff is always helpful and friendly every time I go for car service. More

by MBRDMS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode, Ryan Esloon, Rashed Khan

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Jul 01, 2026

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Heather, John, and the rest of our service team consistently provide friendly and helpful service. We truly appreciate your trust in Lou Sobh Honda and look forward to your next visit!

June 25, 2026

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Excellent service! Aquila always very helpful and friendly. . Heather, very knowledgeable and friendly also. Nice!! More

by POWENS2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama , Mirta is also very sweet, friendly and knowledgeable.

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Jul 01, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so happy Aquila, Heather, and Mirta made your visit such a positive one. We'll be sure to share your kind words with the team. We appreciate your support and look forward to seeing you again!

June 09, 2026

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My Service Advisor Rasheed was very helpful in explaining the services. I feel comfortable in choosing recommendation services. He communicated well and exceeds my expectations. More

by imman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Wikle , Rasheed Khan

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Jun 10, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We're delighted to hear that Rasheed took the time to explain your services thoroughly and made you feel comfortable with your decisions. We appreciate your kind words and will be sure to share them with him.

June 06, 2026

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Heather and team have always done a phenomenal job! ! This is why I drive about 45 mins to this specific location More

by Milex
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode

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Jun 08, 2026

Lou Sobh Honda responded

Thank you for your kind words! We're delighted to hear that Heather and the team continue to provide a phenomenal experience. Knowing that you drive 45 minutes to visit us means a great deal. We truly appreciate your loyalty and look forward to serving you for years to come.

May 30, 2026

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Aquila was extremely helpful and easy to talk to! Would definitely book another appointment with him. More

by SYDNEYERGLE
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon, Aquila Ukama

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Jun 10, 2026

Lou Sobh Honda responded

Thank you for your review! We're happy to hear Aquila was extremely helpful and easy to work with. Building great relationships with our customers is important to us, and we're glad he made such a positive impression. We look forward to seeing you again for your next visit.

May 14, 2026

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Employee Rating

Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh More

by Rajendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Wikle, Ryan Esloon, Rashed Khan, Aquila Ukama, Stephanie Love

Print
May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear your overall experience was good, and we appreciate your comments regarding communication and pricing explanations. Feedback like yours helps us continue improving our service experience. Thank you for choosing Lou Sobh Honda!

May 10, 2026

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Employee Rating

Lou Sobh of Honda is such a trustworthy dealership! We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing More

by Runyanisabell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Rossi, Stephanie Love , Ned the Technician

Print
May 14, 2026

Lou Sobh Honda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear Ned, Steve Rossi, and Heather provided such a great experience during your latest purchase. We truly appreciate your trust in our team and hope you enjoy your new vehicle!

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