Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 2

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,190 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 9 mos

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

1,190 Reviews

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1190 Reviews of Heather Cullen

March 05, 2026

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Fantastic process with the purchase of our Honda Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. More

by S2GO
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Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your great review! We're glad to hear your purchase process went smoothly and that Jamin provided professional and helpful service throughout the experience. We appreciate you choosing Lou Sobh Honda and hope you enjoy your new Ridgeline!

March 05, 2026

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Absolutely and totally satisfied! From the service department to the sales department. Truly a dealership that is well run. More

by S2GO
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're glad to hear you were absolutely satisfied with your experience across both our service and sales departments. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

February 19, 2026

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This dealership is superior in the service they provide. They also employ knowledgeable, professional and courteous service techs such as John Goode! More

by pw123500
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Ryan Esloon

Feb 19, 2026

Lou Sobh Honda responded

Thank you so much for your kind words and for being a valued customer! We’re proud to provide a superior service experience, and it means a lot to hear that our team delivered. We’ll be sure to share your compliments with John Goode — he truly represents the knowledgeable, professional, and courteous service we strive to provide every day. We appreciate your trust in Lou Sobh Honda and look forward to serving you again in the future!

February 19, 2026

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outstanding service department, professional fast service that I know I can count on for keeping my cars in top shape. More

by Kirk
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 19, 2026

Lou Sobh Honda responded

We’re thrilled to hear that our service department continues to provide the professional and efficient experience you can count on. Keeping your vehicles in top shape is exactly what we’re here for. We truly appreciate your trust in Lou Sobh Honda and look forward to serving you again!

February 14, 2026

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Very nice staff, very courteous. Glad they were open after my work hours. Loved getting a car wash with my oil change. More

by tinakimbrel
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Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad our team was courteous and able to accommodate your schedule. We’re also happy to hear you enjoyed the car wash with your oil change. We truly appreciate you choosing Lou Sobh Honda and look forward to seeing you again next time!

February 13, 2026

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This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
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Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

February 07, 2026

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Lou Sobh Honda service is different from most dealerships I've experienced because they never try and sell you parts and services that your car doesn't need at the time. Most dealership service centers are More

by PMARESCA007
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 12, 2026

Lou Sobh Honda responded

Thank you so much for the incredible feedback! We’re honored to hear that you trust Lou Sobh Honda for fair, honest service. Our team prides itself on recommending only what your vehicle truly needs — never unnecessary add‑ons or pressure tactics — so it means a lot that you’ve consistently experienced that with us. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicle!

January 30, 2026

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This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! More

by marcoal17
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Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had an efficient and positive experience with our team. Tan will be happy to know his support made a difference. We truly appreciate you choosing Lou Sobh Honda!

December 31, 2025

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2007 Acura TL (84,000 miles). Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct t More

by ken.mcdevitt
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Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Jan 05, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Christina went above and beyond to locate the correct taillight assembly for your Acura TL and that Heather was able to assist by waiving labor costs. Our team strives to provide exceptional service, and it’s wonderful to know their efforts made a difference for you. We truly appreciate your continued trust in Lou Sobh Honda and look forward to serving you again in the future!

December 17, 2025

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No additional comment is being added to this review since I usually do not add additional comment. More

by lummusrichard
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Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 19, 2025

Lou Sobh Honda responded

Thank you so much for the 5 star review!

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