Heather Cullen | Page 2

My Service Advisor Rasheed was very helpful in explaining the services. I feel comfortable in choosing recommendation services. He communicated well and exceeds my expectations. the services. I feel comfortable in choosing recommendation services. He communicated well and exceeds my expectations. More

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Heather and team have always done a phenomenal job! ! This is why I drive about 45 mins to this specific location ! This is why I drive about 45 mins to this specific location More

by Milex Verified Customer Verified Customer

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Aquila was extremely helpful and easy to talk to! Would definitely book another appointment with him. Would definitely book another appointment with him. More

by SYDNEYERGLE Verified Customer Verified Customer

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Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters should be considered. More

by Rajendra Verified Customer Verified Customer

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Lou Sobh of Honda is such a trustworthy dealership! We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing people! They work hard at everything they do and go above and beyond!! We appreciate the outstanding service we received from everyone there! More

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I brought my 2014 Honda Odyssey in because the vehicle was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded. I’m disappointed this suspension concern was not identified earlier before recommending additional services. I was also surprised to see alignment recommended again after it had already been performed, along with a very expensive quote for front wiper blades that can normally be replaced easily at a much lower cost. The staff was polite, but the overall experience felt more focused on upselling than clearly diagnosing the root cause from the beginning. I hope the dealership improves communication and avoids duplicate or unnecessary recommendations in the future. More

by RAMA Verified Customer Verified Customer

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El mejor dealer ! Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas parte Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas partes More

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The routine service performed at Lou Sobh has always been excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through t excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through the process. I've also worked with Heather in the past, who was l The technician's work seemed very thorough and the vehicle was ready sooner than expected. More

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I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

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Everyone from the car salesman to the service center is top notch!! Worth the drive from Gainesville top notch!! Worth the drive from Gainesville More

by cccbaker11 Verified Customer Verified Customer

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