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Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 3

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,206 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,206 Reviews

Write a Review

1206 Reviews of Heather Cullen

May 05, 2026

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Employee Rating

El mejor dealer ! Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas parte More

by suarezjg123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri, David Wikle, Jacob Lawson, Jim Milam, Jose Mejia, Larry Schultz

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May 14, 2026

Lou Sobh Honda responded

¡Muchas gracias por sus amables palabras! Nos alegra saber que tuvo una gran experiencia con nuestro equipo. En Lou Sobh Honda, trabajamos todos los días para brindar la mejor atención y satisfacción a nuestros clientes. ¡Gracias por recomendarnos!

May 14, 2026

suarezjg123 responded

Fui Al servicio de mi carro fue totalmente satisfactorio. Excelente servicio

May 03, 2026

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The routine service performed at Lou Sobh has always been excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through t More

by PHILIPBAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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May 14, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback, Philip! We’re so glad Stephanie provided excellent communication and that you continue to enjoy the clean and comfortable environment at our dealership. We truly appreciate your continued trust in our service team and your kind words about Heather as well!

April 22, 2026

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I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

by Tom.Reid
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri, David Wikle, Ted Mierz, John Goode, Ryan Esloon, Adam Gurreri, Aquila Ukama, Stephanie Love, Daniel Deadwyler

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Apr 22, 2026

Lou Sobh Honda responded

Wow, Tom! A Honda owner since '98—that is amazing loyalty. We truly appreciate you choosing Lou Sobh Honda for your Passport, CR-Vs, and your Pilot over the years. Our service team works hard to provide the best experience possible, so hearing your kind words really makes our day. Thanks for being part of our family!

March 24, 2026

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Everyone from the car salesman to the service center is top notch!! Worth the drive from Gainesville More

by cccbaker11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

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Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear our entire team, from sales to service, made your experience top notch. It means a lot that you made the drive from Gainesville to visit us. Thank you for choosing Lou Sobh Honda!

March 18, 2026

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Stephanie Love took really good care of me. She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to L More

by psosebee
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Mar 18, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear Stephanie took great care of you and provided such a professional and friendly experience. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and thank you for choosing Lou Sobh Honda!

March 05, 2026

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Very friendly personel, explain everything very well. As soon as we came in they help us. More

by Galy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon, Stephanie Love, Christina Thomas

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Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team was friendly and took the time to explain everything clearly. It's great to know you were helped right away when you arrived. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

March 05, 2026

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Fantastic process with the purchase of our Honda Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. More

by S2GO
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr, Ryan Esloon, Jamin Workmaster

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Mar 10, 2026

Lou Sobh Honda responded

Thank you for your great review! We're glad to hear your purchase process went smoothly and that Jamin provided professional and helpful service throughout the experience. We appreciate you choosing Lou Sobh Honda and hope you enjoy your new Ridgeline!

March 05, 2026

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Absolutely and totally satisfied! From the service department to the sales department. Truly a dealership that is well run. More

by S2GO
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Print
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're glad to hear you were absolutely satisfied with your experience across both our service and sales departments. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

February 19, 2026

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This dealership is superior in the service they provide. They also employ knowledgeable, professional and courteous service techs such as John Goode! More

by pw123500
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Ryan Esloon

Print
Feb 19, 2026

Lou Sobh Honda responded

Thank you so much for your kind words and for being a valued customer! We’re proud to provide a superior service experience, and it means a lot to hear that our team delivered. We’ll be sure to share your compliments with John Goode — he truly represents the knowledgeable, professional, and courteous service we strive to provide every day. We appreciate your trust in Lou Sobh Honda and look forward to serving you again in the future!

February 19, 2026

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outstanding service department, professional fast service that I know I can count on for keeping my cars in top shape. More

by Kirk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Print
Feb 19, 2026

Lou Sobh Honda responded

We’re thrilled to hear that our service department continues to provide the professional and efficient experience you can count on. Keeping your vehicles in top shape is exactly what we’re here for. We truly appreciate your trust in Lou Sobh Honda and look forward to serving you again!

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