Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 3

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,183 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 7 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

English English

4.9

1,183 Reviews

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1183 Reviews of Heather Cullen

October 14, 2025

Dealership Rating
Employee Rating

Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. More

by Madison
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Lou Sobh Honda responded

Thank you for your kind words! We’re glad you always feel welcomed and well cared for at Lou Sobh Honda.

October 05, 2025

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Truly exceptional service department… Always taken care of you are in great hands with their service department.. More

by james d
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Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re thrilled to know you always feel taken care of and in great hands with our service team. Your trust means a lot to us!

September 28, 2025

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Lou Sobh is not convenient to where I live. ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen o More

by Bryan Costello
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rashed Kahn and Ben the Mechanic. as well as Murtha.

Sep 29, 2025

Lou Sobh Honda responded

Thank you, Bryan! We truly appreciate you going the extra distance to visit us, that means a lot. We’re so glad to hear Heather and Murtha have consistently provided the exceptional service and trust you deserve. It’s great to know our team has earned your loyalty to Honda. We look forward to seeing you again when you’re ready for your next vehicle.

September 26, 2025

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Everyone was nice and polite, very unusual in service at a dealership. Didn't have a chance to price check work done though. More

by mbmurray01
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Recommend Dealer
Yes

Other Employees Tagged: James Nasser , Receptionist = 4 stars

Sep 26, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad you found our team nice and polite, and we hope to earn your trust on both service and value moving forward.

September 19, 2025

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I had a great experience with Heather. She took care of my issue promptly and effectively. Thank you! More

by osfitch
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Recommend Dealer
Yes
Sep 22, 2025

Lou Sobh Honda responded

Thank you! We’re so glad Heather was able to take care of your issue quickly and effectively. We appreciate your feedback!

September 13, 2025

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Heather Cullen has always done a fantastic job with our service needs. Simply the best ! More

by suncoastcarbiz
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Recommend Dealer
Yes
Sep 15, 2025

Lou Sobh Honda responded

Thank you for sharing! We’re thrilled to hear Heather always takes such great care of your service needs. She truly is the best!

September 09, 2025

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Excellent experience. Heather Cullen is a credit to Lou Sobh and Honda. Highly recommended in all phases of her job. More

by JOHNBELL927
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Recommend Dealer
Yes
Sep 09, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear Heather provided an excellent experience. We appreciate your recommendation and kind words!

September 04, 2025

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Heather and the service department were outstanding. As soon as I pulled into the service area Heather met me and turned my paperwork over to a technician to have my running boards installed on my 2025 More

by mlb9949
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 04, 2025

Lou Sobh Honda responded

Thank you for sharing! We’re so glad Heather and our service team provided such efficient and professional care, from start to finish. We appreciate your recommendation and are happy to hear you’re enjoying your 2025 Ridgeline!

August 31, 2025

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Heather is a very professional person and she knows cars. Excellent customer service and I will continue to bring my vehicle to her for repairs and service. More

by shekhar.gosai
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Recommend Dealer
Yes
Sep 04, 2025

Lou Sobh Honda responded

Thank you for sharing! We’re so glad Heather’s expertise and professionalism keep you coming back. We appreciate your trust and loyalty!

August 29, 2025

Dealership Rating
Employee Rating

Heather Cullen is great! She is friendly, courteous and professional. Heather stayed on top of my service, ensuring everything was done well, and kept me informed on every de More

by raperhac
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talin Coester

Sep 04, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad Heather took such great care of you and kept you updated throughout your service. We’ll be sure to share your praise with her!

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