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Heather Cullen
1,207 Reviews
I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
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1207 Reviews of Heather Cullen
May 06, 2026
I brought my 2014 Honda Odyssey in because the vehicle was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded. I’m disappointed this suspension concern was not identified earlier before recommending additional services. I was also surprised to see alignment recommended again after it had already been performed, along with a very expensive quote for front wiper blades that can normally be replaced easily at a much lower cost. The staff was polite, but the overall experience felt more focused on upselling than clearly diagnosing the root cause from the beginning. I hope the dealership improves communication and avoids duplicate or unnecessary recommendations in the future. More
by RAMA
Verified CustomerOther Employees Tagged: Aquila Ukama
May 05, 2026
El mejor dealer ! Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas parte Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas partes More
by suarezjg123
Other Employees Tagged: Reza Moshiri, David Wikle, Jacob Lawson, Jim Milam, Jose Mejia, Larry Schultz
May 03, 2026
The routine service performed at Lou Sobh has always been excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through t excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through the process. I've also worked with Heather in the past, who was l The technician's work seemed very thorough and the vehicle was ready sooner than expected. More
by PHILIPBAR
Other Employees Tagged: Stephanie Love
April 22, 2026
I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More
by Tom.Reid
Other Employees Tagged: Reza Moshiri, David Wikle, Ted Mierz, John Goode, Ryan Esloon, Aquila Ukama, Stephanie Love , Daniel Deadwyler, Adam Gurreri
March 24, 2026
Everyone from the car salesman to the service center is top notch!! Worth the drive from Gainesville top notch!! Worth the drive from Gainesville More
by cccbaker11
Other Employees Tagged: Ryan Esloon
March 18, 2026
Stephanie Love took really good care of me. She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to L She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to Lou Sobh Honda for a great all around experience. More
by psosebee
Other Employees Tagged: Stephanie Love
March 05, 2026
Very friendly personel, explain everything very well. As soon as we came in they help us. As soon as we came in they help us. More
by Galy
Other Employees Tagged: Ryan Esloon, Stephanie Love, Christina Thomas
March 05, 2026
Fantastic process with the purchase of our Honda Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. More
by S2GO
Other Employees Tagged: Kimberly Carr, Ryan Esloon, Jamin Workmaster
March 05, 2026
Absolutely and totally satisfied! From the service department to the sales department. Truly a dealership that is well run. From the service department to the sales department. Truly a dealership that is well run. More
by S2GO
Other Employees Tagged: Ryan Esloon
February 19, 2026
This dealership is superior in the service they provide. They also employ knowledgeable, professional and courteous service techs such as John Goode! They also employ knowledgeable, professional and courteous service techs such as John Goode! More
by pw123500
Other Employees Tagged: John Goode, Ryan Esloon
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