Hervey Ayala | Page 4

When the truck was delivered i asked the sales rep to take a snapshot of the odometer and send it to me which he did not! I also told him that the truck was not to be driven until I arrived at the dealer take a snapshot of the odometer and send it to me which he did not! I also told him that the truck was not to be driven until I arrived at the dealership later that day. When I got to planet Ford the truck had 18 miles on it but the service records from the wheel lock installation show 5 miles on the odometer!!! That means that either my truck was taken for a joyride or used by the dealership for a demo/test drive against my explicit instructions!!! What a bunch of jerks! I will never do business with Planet Ford again...period! More

by mbrown210 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing dealership love the service experience would definitely recommend to all friends and family to come definitely recommend to all friends and family to come More

by DEVORSCHE Verified Customer Verified Customer

Helpful 0

Report | Print

Outstanding work as always they really take care of the customer and our vehicles. I always seek them out for sales and service. customer and our vehicles. I always seek them out for sales and service. More

by DrHE Verified Customer Verified Customer

Helpful 0

Report | Print

Sales process is very poor. Sales men and finance should be completely done with the verification of info before handing over vehicles to customers.The front desk guy is so arrog Sales men and finance should be completely done with the verification of info before handing over vehicles to customers.The front desk guy is so arrogant and unproffessional in communication to customers.Its all in the used cars dept More

by jideare Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience here at Randall reed ford in humble tx will be back humble tx will be back More

by cgdebruyn25 Verified Customer Verified Customer

Helpful 0

Report | Print

Carlos was great to work with and he made sure I got the best deal and helped with the finance team. best deal and helped with the finance team. More

by ken.bowe10 Verified Customer Verified Customer

Helpful 0

Report | Print

The salesman that assisted me knew exactly what I was looking for and had it in available! Very knowledgeable very helpful and gave me a super deal!! looking for and had it in available! Very knowledgeable very helpful and gave me a super deal!! More

by jose_saldana19 Verified Customer Verified Customer

Helpful 0

Report | Print

The whole team was great. Helped me with my big purchase and made the process as smooth as possible. Helped me with my big purchase and made the process as smooth as possible. More

by brandee.andrews Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleased with the purchase F250 6. 7L Diesel King Ranch. Juan Perez goes out of their way to get me the vehicle that I want. Kevin Mckinnon in accessories department was very helpful in 7L Diesel King Ranch. Juan Perez goes out of their way to get me the vehicle that I want. Kevin Mckinnon in accessories department was very helpful in helping me add a tonneau cover and spray on bed liner. I enjoy every moment driving my new F250 King Ranch. More

by thuan43206 Verified Customer Verified Customer

Helpful 0

Report | Print

Darren was very helpful with helping me find the perfect car for me and making it a very easy process car for me and making it a very easy process More

by tcoxon Verified Customer Verified Customer

Helpful 0

Report | Print