JC Cooper | Page 54

Quick service, kind service staff, immediately rectified issue they forgot to complete, clean "work" waiting area issue they forgot to complete, clean "work" waiting area More

by LJEANMANN Verified Customer Verified Customer

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The service was timely and they did an excellent job. I highly recommend their services I highly recommend their services More

by keithhoyte Verified Customer Verified Customer

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JC was awesome as usual. He got me in, got me out, and taken care of. I was a little irritated I wasn’t told by the parts department the seat belt part I needed was a differe He got me in, got me out, and taken care of. I was a little irritated I wasn’t told by the parts department the seat belt part I needed was a different color from what I had and it ended up being more expensive than I was expecting. But overall, still the best dealer service department I’ve worked with. More

by JOE.BECKFORD Verified Customer Verified Customer

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Waited over TWO HOURS for oil change only. Man that checked me in said it would be an hour. I had to go ask if my car was ready when it had been over TWO HOURS and supposedly he had gone on br Man that checked me in said it would be an hour. I had to go ask if my car was ready when it had been over TWO HOURS and supposedly he had gone on break. Guy next to him had my keys but never attempted to let me know it was even done. More

by Sarah Taylor Verified Customer Verified Customer

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I was in a hurry explaining to your service writer and he responded with telling me 45 minutes and it was exactly 45 minutes. That’s service. Thank you. responded with telling me 45 minutes and it was exactly 45 minutes. That’s service. Thank you. More

by LMORSON516 Verified Customer Verified Customer

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Very professional and trustworthy. JC always makes sure my van is up to date on service JC always makes sure my van is up to date on service More

by BBYRSCL Verified Customer Verified Customer

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Sales department clerk wasn’t as friendly or outgoing as what I have experienced in the past what I have experienced in the past More

by YGIBSON3809 Verified Customer Verified Customer

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These people are terrible can’t even get contact numbers correct or take you off their lists. Run away do not do business with them correct or take you off their lists. Run away do not do business with them More

by ECKERMAN99 Verified Customer Verified Customer

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Not pleased/satisfied, at all. Long time customer. Very disappointed. Battery should have been replaced Long time customer. Very disappointed. Battery should have been replaced More

by SUGARZOEY Verified Customer Verified Customer

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I have dealt with Cobb County Toyota for over 25 years and have been very pleased with the service department. But my latest visit was disappointing. An oil change was double from the last one 5000 miles and have been very pleased with the service department. But my latest visit was disappointing. An oil change was double from the last one 5000 miles ago, mostly labor cost. Oh well !!! Two other real issues, a request for an electronic change was not even looked at. And the worse was greasy foot prints all over my floor mats, instead of using the paper covers. Quality has definitely gone down in the past year. More

by DKAVULIC Verified Customer Verified Customer

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