2nd Purchase from CBB in a year!
!! Amazing Experience!! Andy makes the Sales process simple and smooth!! Sara in Finance is Incredible and gets you right in and out!! Jack the owner
!! Amazing Experience!! Andy makes the Sales process simple and smooth!! Sara in Finance is Incredible and gets you right in and out!! Jack the owner is extremely interested in your experience and goes out of his way to make it exceptional!! Thank you Certified Benz and Beemer!! Will purchase from you again!!
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by Craig H.
Other Employees Tagged:
Andy Manahl
, Sara Al Taay, Gary Tate
Aug 01, 2024 -
Certified Benz & Beemer responded
Dear Craig H:
You are very welcome! We love hearing that you had another amazing car buying experience at CBB working with Andy and Sara. We are grateful for your continued support and look forward to being there for you in the future. We look forward to providing you with another 5 Star experience on your next visit.
I can’t stress enough how wonderful this dealership truly
is. My whole family and myself have bought numerous of vehicles here and it’s all thanks to Danny. He has been more than a car salesperson to us, he’
is. My whole family and myself have bought numerous of vehicles here and it’s all thanks to Danny. He has been more than a car salesperson to us, he’s grown to be our close family friend, a person who truly cares about our interests and what best suits us. No matter what goes on he’s always there to assist us in any way possible he can. Jack the owner has always been very kind to us as well and accommodates us any way he can. We’ve had had all kinds of vehicles and have shopped around many car dealerships but trust me when I say this, this dealership is by far the best one! I don’t know how they manage to get the best vehicles around the country but if you’re looking for a clean/well maintained/well loaded car pls look no further, they really do offer a variety spectrum of cars. Please don’t overlook this dealership and if you do decide to give it a go request Danny cause I promise you he’ll do miracles !!
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by Hector Torres
Jul 29, 2024 -
Certified Benz & Beemer responded
Dear Hector:
We cannot thank you enough for your continued faith and confidence in Danny and Certified Benz & Beemer! We really appreciate you letting our customers know about Danny's above and beyond level of customer service as well as the quality of our inventory. We are ever so grateful for your high praise and ongoing support. Certified Benz & Beemer will always strive to provide you and your family with the same level of customer service in the future.
Back again for my 7th car.
Over the past almost 15 years I've been buying from Danny at CBB. (HHR, Acadia Denali, Yukon Denali, Tacoma, Tundra, Cadillac CTV5, and Shelby GT5
Over the past almost 15 years I've been buying from Danny at CBB. (HHR, Acadia Denali, Yukon Denali, Tacoma, Tundra, Cadillac CTV5, and Shelby GT500).
Danny treated me with the same attention and respect from a 20k work car to a 100k dream car.
I don't know what's next but I do know it will be with Danny and CBB. from the sales to the service, they are number one.
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by Robert T.
Jul 19, 2024 -
Certified Benz & Beemer responded
Dear Robert:
WHOA! Can we thank you enough for your continued support over the last 15 years??? It's wonderful that Danny has been there to assist you with everything from your work car to your dream one. We want you to know that we are sincerely grateful for your continued faith and confidence in CBB and will always be there to assist you with all of your future automotive needs,
Smooth no pressure sales.
Bought several cars from CBB over the last several years and always a pleasure to do business with.
Bought several cars from CBB over the last several years and always a pleasure to do business with.
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by MJS
Jul 09, 2024 -
Certified Benz & Beemer responded
Dear MJS:
We love to hear from our repeat customers! Thanks for sharing your positive feedback regarding our zero-pressure sales process. Your continued support is greatly appreciated, and we look forward to being there for you in the future.
Tim was great to work with, easy process, and a good
deal! Would recommend to others.
deal! Would recommend to others.
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by ajol2109
Other Employees Tagged:
Tim Smith
, Sara Al Taay
Jul 09, 2024 -
Certified Benz & Beemer responded
Dear ajol2109:
We really appreciate your 5 Star review! Thanks for sharing that Tim helped make your purchase so easy for you. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.
Great service!
Danny is the best salesman I have ever had. I will be buying all my cars from him from now on. Dealership is nice and clean and everyone from the sal
Danny is the best salesman I have ever had. I will be buying all my cars from him from now on. Dealership is nice and clean and everyone from the salespeople to finance were great.
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by Jason
Jun 24, 2024 -
Certified Benz & Beemer responded
Dear Jason:
We are delighted that you took the time to share your very positive feedback with us. It's great that Danny and the CBB team were so friendly and helpful with your purchase. We really appreciate your business and are excited that you intend to be another "Customer for Life". Please do not hesitate to reach out to us should you ever need anything in the future.
This was probably the most seamless car buying experience
I’ve had. They don’t pressure you and they will give you the information you’re looking for. They treat you like family, none of the typical car buyi
I’ve had. They don’t pressure you and they will give you the information you’re looking for. They treat you like family, none of the typical car buying experience that you feel pushed to. They were very accommodating to my schedule and needs. They replied quickly and was very professional. I bought from out of state and I would 100% do it again and again! They take care of you
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by bvillacorta
Jun 24, 2024 -
Certified Benz & Beemer responded
Dear bvillacorta:
We love to hear from our out-of-state customers and what a wonderful review too! Thanks for sharing your very positive feedback regarding your recent Porsche purchase. We really appreciate your business and are excited that you intend to use CBB again. We look forward to providing you with another 5 Star experience when you do.
Excellent service, great price and experience!
I would come back and buy another car! Great selection and awesome cars!
I would come back and buy another car! Great selection and awesome cars!
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by colin_cosgrove
May 06, 2024 -
Certified Benz & Beemer responded
Dear Colin:
Boy that's a lot of Stars for a lot of people! Thanks SO much for your high praise regarding our inventory and customer service! We really appreciate your support and look forward to you coming back to see us in the future.
Great staff from owner Jack on down the line.
Special thumbs up to Amy in sales
Special thumbs up to Amy in sales
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by gphillips6969
Other Employees Tagged:
Adam Pals
, Dino De Luca, Amy Deaugustine
Apr 24, 2024 -
Certified Benz & Beemer responded
Dear gphillips6969:
Your 5 Star review is greatly appreciated! Thanks for sharing that Amy was so helpful with your recent purchase. We are grateful for your kind words and support. Please do not hesitate to let us know when we can ever assist you again in the future.
I rarely do a negative review , but this place is
tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should
tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should not be certifying a bathroom cleanliness card on a bathroom door, let alone a Beamer, Benz or McLaren. Don't even waste your time going here because nothing they will tell you is truthful. Also, they tried to overcharge us for it being inspected and Certified (but it was not) and they buy the lowest quality cars at dirt prices, re-list them at low prices and wait for the suckers to come into a "certified dealer" that "won't negotiate their price because we only offer certified cars", but it is all a lying, hope we don't get caught, shell game.
Best thing to do with this company is to never do anything with this company (two locations, one is bad, the other is worse. I recommend you don't pick a Posion.
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by RD
Apr 24, 2024 -
Certified Benz & Beemer responded
.
Apr 30, 2024 -
Certified Benz & Beemer responded
Dear RD:
First, thanks for reaching out to me in this fashion. There was an initial response posted publicly and a similar one that was going to be posted as to your Yelp review but then it was noted that the Yelp review was changed. After seeing that, I decided to delete my response on DealerRater and see if the original review would be edited or deleted in some fashion. It appears you have insteead elected to reach out privately.
I do want to make clear that we definitely take your comments to heart. First, regarding the cleanliness of the bathrooms, we are taking action to make sure that they are reviewed on a more regular basis. Second, I am sorry that you felt that my sales manager discounted how you felt or thought. While I am confident that is not what he intended, I will be sure to personally go over this with him to improve his handling of similar situations moving forward.
As of this afternoon, I note that your original review is still posted on DealerRater. Reviews, both positive and negative, are important to our growth as well as pointing out things where we need to improve. However, unfortunately, negative reviews are a permanent stain against our company which tend to have an adverse effect on our business as well as all our employees.
I will not respond to the original review pending your decision what, if anything, you wish to change. If you wish to discuss any of this further, then please feel free to reach out to me directly on my cell phone (480) 205-8565 at your earliest convenience. ing.
Sincerely,
Jack Schneider, Owner
Apr 29, 2024 -
Certified Benz & Beemer responded
RD:
I checked this AM and the review is still pending. I have not seen any changes or corrections, so I am reaching out to you to see if you intend to do so or not. I remain available to discuss if you wish. You can reach me on my cell (480) 205-8565.
Jack Schneider
Apr 24, 2024 -
RD responded
I don’t agree with a lot of your note, but don’t want to waste time. Your sales manager made it clear to me he didn’t give a crap about what I thought. I changed my rating per my son’s request and truly hope you make some changes. I hear you are actually a good guy and I hope you are successful.
Let me know if the corrections don’t show up.