Dino De Luca
Dino De Luca at Certified Benz & Beemer
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Dino De Luca

General Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of Dino De Luca

April 26, 2024

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Employee Rating

Jamie was great from our initial email to handing me the keys! Everyone we met at the dealership was very friendly. Great experience! More

by Denise.Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson, Sara Al Taay

April 23, 2024

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Employee Rating

Great staff from owner Jack on down the line. Special thumbs up to Amy in sales More

by gphillips6969
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Apr 24, 2024

Certified Benz & Beemer responded

Dear gphillips6969: Your 5 Star review is greatly appreciated! Thanks for sharing that Amy was so helpful with your recent purchase. We are grateful for your kind words and support. Please do not hesitate to let us know when we can ever assist you again in the future.

April 21, 2024

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I rarely do a negative review , but this place is tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should More

by RD
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Apr 23, 2024

Certified Benz & Beemer responded

.

March 31, 2024

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Austin was very helpful, informative, and not pushy at all! The finance team was very friendly, and instrumental in getting us approved! We highly recommend!! More

by monsenmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson, Austin Perry

Mar 31, 2024

Certified Benz & Beemer responded

Dear monsenmichael: We stive to provide each of our customers with outstanding service and are glad that you appreciated that from Austin and the CBB team. Thank you for your support as well as your recommendation of CBB to others. We look forward to the pleasure of working with you again in the future.

March 23, 2024

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Who Does That. ...??? Andy, Sara, Dino, Maggi and Andrea are what I call "The Dream Team". They treated me like "Family "... before, during and after I purchased a More

by arthur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Certified Benz & Beemer responded

Dear arthur: WHOA!!!! Who takes the time to detail their car buying experience with others??? We CANNOT thank you enough for your most wonderful feedback praising the efforts of so many members of the CBB team! We will be sure to let Marvelous Maggi, Andy, Sara, Dino, Andrea and the rest of the CBB team that assist you with your Mercedes Benz purchase. Your extremely kind words and support are sincerely appreciated. We welcome you as part of the CBB family and look forward to being there for you to assist with all of your future automotive needs!

March 21, 2024

Dealership Rating
Employee Rating

Certified Benz & Beemers is an awesome dealership. Highly recommend James Viator and the the dealership management. They made sure everything was correct with my BMW purchase. I highly recommend More

by Markecharles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 21, 2024

Certified Benz & Beemer responded

Dear Markecharles: What a wonderful review! We cannot thank you enough for sharing your awesome car buying experience with working with James. We really appreciate your business as well as your strong recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

February 29, 2024

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10 tars maybe 12. We purchased 2 cars at CBB in two weeks so know we are happy customers. Andy is an excellent professional. Service and responsiveness are wonderful. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Certified Benz & Beemer responded

Dear Jim: WHOA! 10 to 12 Stars.....2 cars in 2 weeks! What can we say! Thanks so much for letting our customers know about the outstanding customer service that Andy and the CBB team has provided for you. Your clear support as well as your strong endorsement are definitely appreciated. Please do not hesitate to let us know when we can ever be of service to you again in the future.

February 13, 2024

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Employee Rating

Ask for James, he and his team Sara and Dino, helped me through the entire deal. CBB has high integrity and very transparent through the car buying process. What an incredible car buying experience, thank More

by Landry.tidwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Viator, Sara Al Taay

Feb 15, 2024

Certified Benz & Beemer responded

Dear Landry.tidwell: You are very welcome! Thanks so much for such a wonderful review! We couldn't be happier that James, Sara and Dino were so friendly and helpful with your BMW purchase. We really appreciate the opportunity to earn your business and look forward to working with you again in the future.

February 11, 2024

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Buying my used BMW from Certified Benz and Beemer was an absolute delight, thanks in large part to sales specialist Andy. From the moment I stepped onto the lot, Andy's professionalism and expertise shone t More

by mancnote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Mark Miller, Steve Ede , Albert (warranty) was except as well!

Feb 12, 2024

Certified Benz & Beemer responded

Dear James: We got to say we LOVE your review! Thanks for sharing your compliments of Andy's outstanding customer service. We are glad that he helped make yoour BMW purchase so easy and without pressure. We are grateful for your business as well as your recommendation of Certified Benz & Beemer to others. Please let us know when we can ever assist you again in the future.

February 09, 2024

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Employee Rating

I have a good story for you here. Continue reading if you want to be amused! I suspect the owner of the dealership or a representative will have a great reply to my review here of w More

by Jason S.
Recommend Dealer
No

Other Employees Tagged: Jack Schneider , Alexander Smith

Feb 13, 2024

Certified Benz & Beemer responded

Dear Jason S: Prior to your negative post, there had been communications going back and forth regarding the situation with your vehicle. After you were not satisfied with CBB’s position regarding the repair of the vehicle, you decided to tell your “good story”. However, as with any “good story”, there are certainly two sides to it. This involves a 9 year old vehicle which, due to its age, is not part of Certified Benz & Beemer’s certified program. It comes with only a 15 day/500 mile (whichever occurs first) power train warranty under Arizona law. Importantly, you were presented various options to purchase a vehicle service contract from CBB but declined to do so. Unfortunately, the vehicle failed after you had driven the vehicle more than 500 miles, which was beyond the limited warranty. This is only the first of numerous options available to you that could have changed how this ended up. To your credit, you hired another company to perform an independent inspection of the vehicle and their report advised you of some emission issues with the vehicle. You admittedly performed your own research and made the decision that you could transport the vehicle to Northern California. While driving back there, you admitted that, at some point during the drive, the vehicle had the check engine light went on. (The onboard diagnosis on the vehicle indicated that the red light went on after you had driven the vehicle 726 miles.) You continued to keep driving the vehicle with the check engine light on for an additional 13 miles before the engine overheated. This decision turned out to be a critical mistake. The diagnosis by the Jaguar dealership that you took the vehicle to was the head gasket had failed and a new engine is required. In our subsequent communications with you, we explained that CBB inspects the vehicle to the very best of its ability, running the vehicle through multiple points of inspections, including driving the vehicle to determine if there are any warning lights coming on, etc. and that there was no indication of any warning lights during our inspection on this vehicle. (Apparently confirmed by your independent inspector as well). We also reminded you that CBB has very specific documentation that if signed by the client, acknowledges on both sides who is responsible for what with very specific mileage terms specified, as well as days. We also reminded you that CBB offered you a vehicle service contract so that you could protect the vehicle with more extensive and longer coverage. You mentioned that you were going to buy one but wanted to buy one when you got home from Jaguar direct. We did apologize to you that this unfortunately happened and that CBB would do everything in our power to try and help you get your vehicle repaired with the least amount of personal expense. We located an engine for $12,500 including transportation. With installation, this will likely going to cost approximately $20,000 all in but as I can see from your post, you were not excited with our offer of assistance. In the end, there are a number of decisions that you made that could have resulted in a far different result to this very unfortunate incident. Feel free to contact me at the dealership if you wish to further discuss your situation. Sincerely, Jack Schneider, Owner

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