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Jackie Klosky
Jackie Klosky | Page 5
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
72 Reviews
72 Reviews
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72 Reviews of Jackie Klosky
October 16, 2025
Dropped off our only company delivery truck last Friday, October 3rd, and was told when I made the appointment it would be while we waited or at least the same day. When we got there to drop off, we were t October 3rd, and was told when I made the appointment it would be while we waited or at least the same day. When we got there to drop off, we were told that service needed to order the part and it would be Monday now instead. That's fine, but they should have known that because they knew what recall the truck was coming in for. Called throughout last week and COULD NOT get an answer from anyone about the status. Only received a text Wednesday evening that she would have an answer Friday, October 10th but still nothing. Finally had to pick up my truck Monday, October 13th and nothing was done. Also, no status on the part and no service advisor to speak to. I still have not heard anything about when or if the part was coming in or when I could bring my truck back in. More
by bbpowdercoating
Verified CustomerOther Employees Tagged: SERVICE ADVISOR WAS JACKIE BUT I DON'T KNOW IF THE LAST NAME WAS KLOSKY.
October 09, 2025
Jackie and Jeff Izzy went above and beyond. Very efficient and they certainly valued my time thank you so much. Very efficient and they certainly valued my time thank you so much. More
by scumbago
Other Employees Tagged: Jeff Rizzi, Dino Picanzo , Emad Fakhoury
September 28, 2025
First service on this truck at Mark Christopher. Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my tr Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my truck back and did an inspection I noticed that the technician had brok n my engine compartment harness mount on driver side. Nothing was mentioned to me. On another visit I had my brakes done on my 2019 in which they never replaced the brake monitor sensor which should be done every time with the brakes. I also had the battery changed out on my 2019 GMC sierra and the tech left one of the battery bracket bolts on my engine cowl in which I found later. I'm expecting much more from dealership service than I have received in the past. This last visit though with my 2025 GMC sierra checked out ok. I went through everything and did my own inspection just to make sure everything was done right. I think a little more quality control on your guys end after a vehicle has been serviced may put my mind more at ease in taking my vehicles to the dealership for service. More
by jimperry0
September 22, 2025
Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. on the vehicle. I would definitely recommend GM. More
by edwardolopez99
Other Employees Tagged: Dino Picanzo, Nobu Damon, Javier Juarez, Juan Fletes
September 21, 2025
I will never use this dealership again, either to purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for a purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for an oil change that was scheduled and ended with the service advisor Jacqueline Klosky not applying my Chevrolet rewards points as requested. More
by LSHRE
Other Employees Tagged: Carlos
August 31, 2025
My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More
by rickywoodard06
Other Employees Tagged: Dino Picanzo, Chelsea Jose, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna , Leslie Fuentes, Dario Gomez, Joe Lopez
August 12, 2025
Service was great. Had a 1 pm appt, but took car in early and they finished work two hours later. Did not give full stars because it took them 40 min to check me in. Had a 1 pm appt, but took car in early and they finished work two hours later. Did not give full stars because it took them 40 min to check me in. Not a huge line More
by EESOLIZ
August 01, 2025
I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More
by 94angelica.flores
Other Employees Tagged: Nobu Damon, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez
