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Jackie Klosky
Jackie Klosky at Mark Christopher Auto Center

Jackie Klosky | Page 4

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
57 Reviews
4.5

57 Reviews

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57 Reviews of Jackie Klosky

September 20, 2025

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Employee Rating

Almost 3 hours for license plate holder installation so what’s the reason for the appointment More

by dcelayaa
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns about the wait time for your appointment and how it impacted your experience. At Mark Christopher Auto Center, we aim to make scheduled visits efficient and convenient, and your input helps us recognize opportunities to improve. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2025

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Everything was great, fast, easy to deal with. Please we’re very nice and accommodating. More

by anthonydeb82
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I'm thrilled to hear that everything was great and that our team at Mark Christopher Auto Center was nice and accommodating. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez , Dario Gomez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2025

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Service was great. Had a 1 pm appt, but took car in early and they finished work two hours later. Did not give full stars because it took them 40 min to check me in. More

by EESOLIZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that you loved the service at Mark Christopher Auto Center, and I appreciate you sharing your experience with us. I understand that a 40-minute check-in wait can be frustrating, and we will work to improve this process moving forward. We hope to serve you even better next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez , Julie Escobar, Dario Gomez

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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Employee Rating

Jackie was my tech. She was amazing informative,, And helpful. She suggested service. that I need. Also very fast and efficent More

by clankster1367
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm delighted to hear that you found our technician, Jackie, to be informative, helpful, and efficient. At Mark Christopher Auto Center, our team strives to provide the best service possible, and I'm glad she could assist you with your needs. We hope to see you again soon for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2025

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Employee Rating

The tech looked over my new used car to make sure it was in decent condition More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes

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Jul 17, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy to know that our technician took the time to thoroughly inspect your car at Mark Christopher Auto Center. We appreciate your trust in us and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2025

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Employee Rating

Great service and very helpful staff makes everything so much easier and would recommend them More

by alberttorres044
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Albert! I'm thrilled to hear that you found our service great and our staff helpful. Your recommendation means a lot to us! We look forward to serving you again at Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez , Julie Escobar, Dario Gomez

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Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2025

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Employee Rating

Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Dario Gomez

Report | Print
May 31, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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