Jackie Klosky
Jackie Klosky at Mark Christopher Auto Center

Jackie Klosky | Page 4

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
72 Reviews
4.4

72 Reviews

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72 Reviews of Jackie Klosky

January 27, 2026

Dealership Rating
Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2025

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Employee Rating

DID NOT PROPERLY COMUNICATE WITH ME. WAS COMUNICATING WITH THE WRONG PERSON. HARD TO GET A HOLD OF. More

by CPULIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 01, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. I understand the importance of clear communication, and it seems that your experience did not meet those expectations. I appreciate your input and would like to encourage you to reach out to me directly at Mark Christopher Auto Center so I can address your concerns and improve our service. Thank you again for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 06, 2025

Dealership Rating
Employee Rating

Mario took the time to find us a vehicle and had everything ready to go and went and set up vehicle quick and easy More

by JKLOSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

Dec 06, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that Mario provided you with a quick and easy vehicle setup at Mark Christopher Auto Center. We appreciate your feedback and hope to assist you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 01, 2025

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Employee Rating

Once again great service from Jackie while getting my 2024 Silverado RST serviced for a recall. She was friendly and kept me up to date on the time frame it would be completed. She had an Uber ready to t More

by gheninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you received great service from Jackie during your visit for your 2024 Silverado RST recall. It’s fantastic to know that she kept you informed and made your experience smooth with the Uber arrangement. We truly appreciate your recommendation of Mark Christopher Auto Center's service department and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2025

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Employee Rating

I brought my 2019 Traverse in for a leaking sunroof. I never even open the sunroof. It was determined it needed the drains unclogged. I was quoted $250 and was ok with that. However, I was then told it More

by DGOMEZPRO112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2025

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 15, 2025

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Employee Rating

Jackie and Jeff in service as well as the loaner/rental dept were amazing. Great communication and urgency to get my truck fixed and me back in it asap. Mark Christopher is nowhere near the closest dealers More

by twixo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Rental/Loaner dept

Nov 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Jackie, Jeff and our service team at Mark Christopher Auto Center. We truly appreciate your loyalty and are delighted to be your dealer of choice. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2025

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Employee Rating

Very disrespectful. Didn’t really care about the customer was to busy with other paperwork More

by JOHNNYSKYENT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Oct 30, 2025

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Johnny. I understand your concerns regarding the level of service you experienced at Mark Christopher Auto Center. I value our customers and strive to provide the best experience possible. I encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your input is important to me, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2025

Dealership Rating
Employee Rating

No comment about the dealership the service department was this time okay thanks see you next time More

by esal5169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Mark Christopher Auto Center responded

Thank you for your review! I appreciate your feedback about our service department. I'm glad to hear that your experience was okay, and we look forward to seeing you next time at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

Dealership Rating
Employee Rating

That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan More

by chadi126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Nate Heath, Avo Injian, Javier Juarez, Juan Fletes, Sam Abdelmesseh, Lloyd Beardsley , Julie Escobar, There was a gentleman who very helpful by the name of JC

Oct 23, 2025

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 16, 2025

Dealership Rating
Employee Rating

I WAS PLEASE WITH THE STAFF AND THE SERVICE DEPT AND HOW SMOOTHLY THING WENT THERE JACKIE KLOSKY AT THE SERVICE DEPT WAS VERY HELPFUL AND APPRECIATED More

by JONESEARL175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Earl! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that Jackie in the service department was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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