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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
237 Reviews

Dealership Experience

3 yrs, 10 mos

4.9

237 Reviews

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237 Reviews of Jacqueline Quinlan

July 31, 2025

Dealership Rating
Employee Rating

Colonial is always professional and delivers great vehicle service. I trust them with all my vehicles. Service manager and advisors are knowledgeable and courteous and able to quickly adapt to schedu More

by Benson_David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Benson! We truly appreciate your trust in Colonial West Chevrolet of Fitchburg for all your vehicle needs. It's fantastic to hear that you find our service manager and advisors knowledgeable and courteous. We strive to provide quick and efficient service, especially with unplanned needs. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 30, 2025

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Employee Rating

Colonial West has been very helpful and I appreciate their friendly, upfront and honest business. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jess! We're delighted to hear that you found Colonial West Chevrolet of Fitchburg to be helpful and appreciate our friendly, upfront, and honest approach. We strive to provide the best service and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Pamela Bussiere

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

Dealership Rating
Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Coby Smart, Jeff Chandler, ROBBY DODD

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Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 26, 2025

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Employee Rating

I have every confidence in the team at Colonial West. The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of ma More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere , The shop mechanics

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Jul 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear about your confidence in our team at Colonial West Chevrolet of Fitchburg. It’s great to know that Pamela and Jackie provided you with exceptional service during your visits. We appreciate your loyalty, and we look forward to continuing to support you with your Chevy Silverado, no matter the mileage. Don't hesitate to visit us again—we're here to help! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

Dealership Rating
Employee Rating

Everyone is always so friendly! The waiting area is great and they dud the service in the amount of time promised! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Pamela Bussiere , Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Donna! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and that you enjoyed our waiting area. We pride ourselves on delivering timely service, and we're glad we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Work was done on time. I even had him do extra that I did not have any appointment and they had no problem doing it for me. More

by Jasper8131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jasper! I'm happy to hear that the work was completed on time and that our team could accommodate your extra requests at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

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Employee Rating

This is the only place that I bring my truck to. Customer service is great! More

by aphillips234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am thrilled to hear that you love our customer service. We look forward to continuing to take great care of your truck. Please visit us again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Coby Smart, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 15, 2025

Dealership Rating
Employee Rating

Great service and a job done right! Never have to bring it back s second time. More

by moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

Report | Print
Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received great service at Colonial West Chevrolet of Fitchburg. It's wonderful to know that the job was done right the first time! We look forward to seeing you again for any future needs. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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