James Bangor
James Bangor at North Penn VW

James Bangor | Page 4

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
219 Reviews

Dealership Experience

2 yrs, 6 mos

4.8

219 Reviews

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219 Reviews of James Bangor

August 29, 2026

Dealership Rating
Employee Rating

Always a pleasure dealing with NP VW Very experienced and quick service to boot. ???? More

by NICKFADULE
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 31, 2026

North Penn VW responded

Thank you, NICKFADULE! It’s always a pleasure having you at North Penn Volkswagen. We’re glad our team continues to provide knowledgeable, efficient service and gets you back on the road quickly. We truly appreciate your continued support!

August 27, 2026

Dealership Rating
Employee Rating

Did the work needed at the cost they quoted me. I was happy with the timelessness. More

by msegschrag
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 31, 2026

North Penn VW responded

Thank you, msegschrag! We’re glad everything was completed as promised, at the quoted price, and in a timely manner. We appreciate your business and look forward to helping you again!

August 27, 2026

Dealership Rating
Employee Rating

the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi More

by rjdaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

North Penn VW responded

Thank you, rjdaggett! We’re thrilled to hear our North Penn Volkswagen team made you feel like a VIP! From the convenient transportation and quick repair to the friendly service and easy warranty verification, we’re glad everything came together for such a positive experience. We truly appreciate the detailed feedback and look forward to taking great care of you again!

August 26, 2026

Dealership Rating
Employee Rating

The problem that I was having with my car was not fixed the first time I had it in there, but they were quick to get me back in, provide me with a rental car, and definitely got it fixed (it seems) the sec More

by LEIGHANNJARDEL
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 31, 2026

North Penn VW responded

Thank you, LEIGHANNJARDEL! We’re sorry the issue wasn’t resolved on the first visit, but we’re glad our team was able to get you back in quickly, provide a rental vehicle, and address the problem the second time around. We appreciate your patience and the opportunity to make things right!

August 26, 2026

Dealership Rating
Employee Rating

Very good, quick and clean. .. great service... I enjoy taking my car here Very good, quick and clean... great service... I enjoy taking my car here, and the treatment I received More

by jtp8000
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 31, 2026

North Penn VW responded

Thank you, jtp8000! We’re so glad you continue to enjoy bringing your vehicle to us. Providing quick, clean, and friendly service that makes you want to return is exactly what we strive for. We truly appreciate your continued trust and look forward to seeing you next time!

August 23, 2026

Dealership Rating
Employee Rating

I've never had a problem at North Penn VW. Everyone is pleasant and courteous. The coffee is good, the waiting and ladies rooms have always been clean. I would highly recommend North Penn VW . More

by MSBERN
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 24, 2026

North Penn VW responded

Thank you so much for the wonderful recommendation! We’re happy to hear that our North Penn Volkswagen team continues to provide you with a pleasant and welcoming experience. We appreciate you noticing the little things too—from our clean facilities to the coffee! ☕😊 Thank you for your continued trust, and we look forward to seeing you again!

August 21, 2026

Dealership Rating
Employee Rating

James, Erin, Jesse, Ken, and the entire North Penn VW tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which More

by Justinfell555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

North Penn VW responded

Thank you so much for the incredible review! We’re thrilled to hear that James, Erin, Jesse, Ken, and our entire North Penn Volkswagen service team continue to provide you with such a great experience. We believe in keeping our customers informed and giving you the information you need to make the decisions that are right for you and your Volkswagen. We’re especially glad you enjoy the technician videos and the transparency they provide. Your trust and loyalty mean so much to our entire team, and hearing that you wouldn’t take your VW anywhere else is one of the best compliments we could receive. Thank you for being part of the North Penn VW family—we look forward to taking care of you and your VW for many more miles! 👏🚗

August 20, 2026

Dealership Rating
Employee Rating

Quickly took care of the problem. Explained what took place and got me on my way again. More

by RREGUMP
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Aug 21, 2026

North Penn VW responded

Thank you for the great review! We’re glad our North Penn Volkswagen team was able to quickly take care of the issue, keep you informed, and get you back on the road. We truly appreciate your trust in us and look forward to helping you again whenever you need us!

August 19, 2026

Dealership Rating
Employee Rating

Jim didn't really her my concern he had me Come there 2nd and did the same thing never addressed my concerns and made me pay for diagnostics that he knew wouldn't address my issues of why 12 v Comes up when More

by MURRAY_SHANNON83
Recommend Dealer
No

Other Employees Tagged: James Bangor

Aug 21, 2026

North Penn VW responded

Hello Shannon, Thank you for your recent visit to North Penn Volkswagen. We're sorry to hear you are dissatisfied with your recent experience. We did perform diagnostic work and evaluate your concern over a two day period. We were unable to verify the concern your presented in your photo. As an effort to resolve this intermittent concern, our technician did reprogram the battery control module to ensure the battery is being regenerated at the proper level, we performed several battery tests which all passed, and lastly we performed a capacitive discharge to reset the other electrical systems in case another module was staying awake intermittently. Please let us know if you continue to experience this issue. A video showing the conditions you are experiencing would be helpful so we can escalate this with Volkswagen's technical support team. We look forward to hearing from you. Sincerely, Ken Benton Service Manager

August 18, 2026

Dealership Rating
Employee Rating

Consistently excellent service. Fair pricing. Comfortable waiting area. Communication about progress, cost and suggested other issues are spot on. More

by rickphils1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

North Penn VW responded

Thank you for the fantastic review! We’re so glad you continue to receive excellent service and clear communication from our team. Keeping you informed about your vehicle’s progress, costs, and any recommended services is always important to us. We truly appreciate your continued trust in North Penn Mazda and are happy to hear you enjoy our comfortable waiting area as well. We look forward to taking care of you and your Mazda again next time! 🚗😊

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