James Callender | Page 4

Very pleased with the experience would definitely recommend to anyone that is looking for a Subaru recommend to anyone that is looking for a Subaru More

by KRISTENLEANNM Verified Customer Verified Customer

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We had an incredible experience at Ken Ganley Subaru. Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upsellin Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upselling. They seemed genuinely committed to helping us find the right vehicle for us. We are so grateful to Makayla, Jeff, Sammy, James, and Asia for taking excellent care of us, answering all our questions, and welcoming us to the Subaru family. Subaru has excellent ratings for customer service and the buying experience on Consumer Reports, and US News and World Reports connected us with Ken Ganley Subaru with their best price guarantee. We are so happy with how everything turned out. We took home a new, Subaru Forester, and we’re loving it! We highly recommend this dealership, and based on the atmosphere, I think anyone there would take great care of their customers, but we especially recommend Jeff. Jeff had an easy, no xx approach, and he showed great patience with us and gave us space during our decision making process. I highly recommend making an appointment like we did. It gives the dealership time to cultivate a wonderful experience. I am not a phone call person, but talking with Makayla and Jeff was a pleasure. Sammy had brought out all the Foresters, so we could compare options and colors, and he had the biggest smile and friendliest demeanor as he pointed out which was which. James had a vibrant, friendly energy, and he also showed great patience as we discussed add on options, such as extending maintenance, gap insurance, etc. He asked good questions to try and make customized recommendations for our needs, and he really nailed it. He gave his professional opinions, but he also gave us space to discuss and decide what was right for us. In other words, Jeff and James made sure we left happy and satisfied with exactly what we wanted, so neither of us experienced buyers’ remorse when we got home. Asia was the cashier, and she was also friendly and patient with us while we worked through our bank’s security process. One huge advantage with this dealership that I had not experienced with any other is that Jeff personally walked us through all the features of our new Forester after the purchase, so we know how to use everything. Not only that, but he also set us up with an appointment a couple weeks out with Robert who will review all the features with us again and answer any questions that we may have after owning our new vehicle for a couple weeks. This type of customer service and follow-up is truly exceptional. TL;DR: We highly recommend this dealership; ask for Jeff! :) More

by HAUGHTJR Verified Customer Verified Customer

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Ken Ganley Subaru dealership was a great experience. Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technol Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technology. Im not to good with that. Would recommend dealer to anyone looking for a vehicle. Great job. Thankyou & love the new car. More

by MARYDAUGERT Verified Customer Verified Customer

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The absolute best dealership in the nation bar none, they wake up in the morning and expect excellence wake up in the morning and expect excellence More

by DCICI44077 Verified Customer Verified Customer

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Staff were knowledgeable, courteous and responsive. The facility was pleasant without distractions and plenty of space. We had a great car buying experience! The facility was pleasant without distractions and plenty of space. We had a great car buying experience! More

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I have gotten my last 5 vehicles from this dealership and have always received good service. have always received good service. More

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The sales associates and finance people were easy to work with and respectful. I didn’t expect to leave the dealer with a new lease the same day, but my current lease was almost up and terms of the new lease with and respectful. I didn’t expect to leave the dealer with a new lease the same day, but my current lease was almost up and terms of the new lease were quite reasonable. Overall I was pleased with the experience. More

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Dealership was professional and efficient. Ken Eggers and Dario Miocic were both kind and helpful. Process was fluid and much less stressful compared to other dealerships I've experienced. Ken Eggers and Dario Miocic were both kind and helpful. Process was fluid and much less stressful compared to other dealerships I've experienced. More

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I had a very good experience with the Ken Ganley Subaru Wickliffe dealership on my purchase of a Forester. I worked with multiple salespeople (James and Allie), a sales manager (Joe), their finance departm Wickliffe dealership on my purchase of a Forester. I worked with multiple salespeople (James and Allie), a sales manager (Joe), their finance department (Mike), and an after sale customer delivery specialist (Robert). I thought everyone on the team worked exceptionally well together, each helping one another, and making my experience a good one. More

by JOEBORDONARO Verified Customer Verified Customer

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I feel in from Utah to buy a car here and they took great care of me! The sales and finance teams were very professional and efficient. The car was in good shape and the facility was nice. Well done! care of me! The sales and finance teams were very professional and efficient. The car was in good shape and the facility was nice. Well done! More

by LISTONRY Verified Customer Verified Customer

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