James Orton | Page 3

Thanks again James Orton for finding the car we were looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. More

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Outstanding dealership to work with. James Orton provided world class service and can’t recommend him enough. I highly recommend this dealership. Great people to deal with. James Orton provided world class service and can’t recommend him enough. I highly recommend this dealership. Great people to deal with. More

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My husband brought me to see James at Anderson -because he had purchased two other vehicles from him, one recently. I was attempting to use the replacement value of my car, as it was hit in an accident an he had purchased two other vehicles from him, one recently. I was attempting to use the replacement value of my car, as it was hit in an accident and I wanted to stick with the allotted payout budget. James had several options and I opted for a older model, luxury vehicle that was a trade in. It looked beautifully maintained and their detailing team did a superb job -it was spotless. They put some work into it and checked everything out. I am hoping to get a few good years out of my vehicle and appreciated the time effort and stress-free environment. And the car was completely in my replacement budget. Thank you for the time, attention and service. More

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Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More

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Excellent Service By Everyone. I felt welcomed and taken care of. I would recommend Mazda Dealership Of Crystal lake for your choice of car I felt welcomed and taken care of. I would recommend Mazda Dealership Of Crystal lake for your choice of car More

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Everyone at this dealership was very friendly and helpful. I had a great experience there. helpful. I had a great experience there. More

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James was just AWESOME to work with. .. He facilitated the whole process and made it go simple, answering every single questions, showing all the options possible. Just a pleasure to work .. He facilitated the whole process and made it go simple, answering every single questions, showing all the options possible. Just a pleasure to work with! THANKS! More

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Despite the long drive to get to that dealership, it was definitely worth it. The facility, including service center, was clean, neat, and well organised. The upper management, sales and finance team was im definitely worth it. The facility, including service center, was clean, neat, and well organised. The upper management, sales and finance team was impeccably civil, courteous and professional. I’ve never been treated that well during any previous purchases of BMWs over two decades of owning this Brand of cars. For me personally, I would willingly derive my new BMW there for service even though the distance is relatively prohibitive. This dealership is a”hidden gem” in Chicago land and I encourage all interested in purchasing BMWs to visit its showroom. More

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Great service all around! Starting with Leah in online sales, to James and Heather in Sales and Mike in Finance. Very happy with the vehicle and the hassle-free process. Very Starting with Leah in online sales, to James and Heather in Sales and Mike in Finance. Very happy with the vehicle and the hassle-free process. Very professional associates! More

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Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

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