James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
331 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

10 yrs, 9 mos

4.7

331 Reviews

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331 Reviews of James Stecker

December 06, 2025

Dealership Rating
Employee Rating

An absolute amazing experience. You're treated like family Mr. Stecker knows me by name, he knows my truck backwards and forwards, and he treats me like I was a member of his family More

by jaymb99
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 08, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2025

Dealership Rating
Employee Rating

I was treated with a concern for timely execution and a desire to maintain our car with genuine GM parts More

by R.EARLE
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 08, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2025

Dealership Rating
Employee Rating

Very clean lounge and environment. Would love to see more options on complimentary items and snacks considering how much we spend More

by Tpross09
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2025

Dealership Rating
Employee Rating

They did everything asked but could have communicated a little better during the process James was nice More

by sherry940
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 25, 2025

Dealership Rating
Employee Rating

I loved the recliner room because it was quiet enough to reaf. Love that i got a video update from mechanic More

by MCHERY09
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

November 23, 2025

Dealership Rating
Employee Rating

Very polite, respectful Courteous and understanding, and they don't push you they tell you what your car needs and leave the rest up to you! More

by Sjwitherspoon18newyork
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

November 23, 2025

Dealership Rating
Employee Rating

Very polite, respectful Courteous and understanding, and they don't push you they tell you what your car needs and leave the rest up to you! More

by Sjwitherspoon18newyork
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

November 19, 2025

Dealership Rating
Employee Rating

Poor follow through from Service Advisor. Required daily phone calls and response to requests only happened immediately after escalated to the Service Manager. Do not remember the name of the More

by SL_BROWN
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Nov 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

November 18, 2025

Dealership Rating
Employee Rating

These guys were so helpful and tried to answer my questions. They were very professional. If ever needed again I will take my blazer back again and if I decide to purchase another vehicle, that is wh More

by STOCKSJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Nov 23, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

October 26, 2025

Dealership Rating
Employee Rating

Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars More

by MONTEBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

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