Dealership Experience
15 yrs, 11 mos
Industry Experience
19 yrs, 8 mos
623 Reviews
Write a Review623 Reviews of Jamie Annese
August 08, 2023
Jamie Anise is a SUPERB Service Supervisor. She is very attentive, knowledgeable and willing to go out of her way to help her customers. Her White Team also does a great job. 5 Stars! She is very attentive, knowledgeable and willing to go out of her way to help her customers. Her White Team also does a great job. 5 Stars! More
August 08, 2023
Ferman BMW, along with my service advisor Jamie Annese are examples of best in class and well above what appears to be the norm for customer service these days. A friend recently sent me a video with comm are examples of best in class and well above what appears to be the norm for customer service these days. A friend recently sent me a video with comments of a Tesla dealer and how bad their customer service is. I feel lucky to live close to one of the best BMW dealerships in all of Florida. More
August 02, 2023
Dealership said they changed the oil and rotated the tires on the car and neither were done tires on the car and neither were done More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Kyle Silcox, Sal Graziano, Scott Douglas, Aaron Cox, Angelo Cardinale, Jeff walstrom, Kyle Tyzio
July 30, 2023
Waiting room was very clean. The Ferman techs were very cordial and pleasant. Car was nice and clean when finished. The Ferman techs were very cordial and pleasant. Car was nice and clean when finished. More
Other Employees Tagged: Sal Graziano
July 28, 2023
Always great service. My service advisor checks in with me daily to make sure I’m up to date on what is going on. Highly recommend this BMW location. My service advisor checks in with me daily to make sure I’m up to date on what is going on. Highly recommend this BMW location. More
Other Employees Tagged: Alex Wolf
July 27, 2023
I continue to go to Ferman BMW because of Jamie Anise service advisor. Ever since my first BMW I have dealt with her and on one other time I got someone else he tried to tell me I needed something I did service advisor. Ever since my first BMW I have dealt with her and on one other time I got someone else he tried to tell me I needed something I did not need. I should have told service manager but decided not to. If Jamie leaves it will be hard to replace her in my mind. I trust her 100%. More
Other Employees Tagged: Cesar Tereso
July 25, 2023
The service department was fast, competent, respectful of my time and thorough with not only the work provided but also with updating me on potential future issues to help me stay ahead. my time and thorough with not only the work provided but also with updating me on potential future issues to help me stay ahead. More