Jamie Annese | Page 81

Fraser Z3 maintenance Great service as expected. Ms. Annese and the BMW White Team were OUTSTANDING. I always work with Jamie; she is the best service manager at German B Great service as expected. Ms. Annese and the BMW White Team were OUTSTANDING. I always work with Jamie; she is the best service manager at German BMW. More

by JOHN.FRASER Verified Customer Verified Customer

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brought my car in to make sure everything is safe on it Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty left on my car More

by GKOLLYDAS Verified Customer Verified Customer

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2012 X5 BMW Jamie took care of me a soon as I got into the dealership everything went smooth and well I would highly recommend the service department at BMW . Jamie took care of me a soon as I got into the dealership everything went smooth and well I would highly recommend the service department at BMW . More

by madeinsicely2003 Verified Customer Verified Customer

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Servicing my BMW I ve always have had good experience with Jamie Annese. Always friendly and willing to help ready to offer suggestions. she is a good asset for BMW I ve always have had good experience with Jamie Annese. Always friendly and willing to help ready to offer suggestions. she is a good asset for BMW More

by pegasos Verified Customer Verified Customer

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BMW knows driving You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, w You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, wonderful BMW car I have !! More

by KANEKOYUZZ Verified Customer Verified Customer

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Professional Service with Integrity Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the te Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the technician took incredibly good care of me. They treated me like I was a valued customer and did a very thorough job explaining everything. Phil, the Used Car Manager, also gave me useful information on what to look for and fair pricing ranges. They didn't have the vehicle I was interest,ed in but I would highly recommend them for anyone looking for an honest deal and true professionalism. More

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Another Great Experience! Just purchased another vehicle of several from Ferman...what more is there to say? It's the consistent combination of great sales and service experien Just purchased another vehicle of several from Ferman...what more is there to say? It's the consistent combination of great sales and service experiences that keeps me coming back. More

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Service appt Excellent service as always. Jamie Annese always keeps me current with the status of the car and answers any questions or concerns I have with my car. Excellent service as always. Jamie Annese always keeps me current with the status of the car and answers any questions or concerns I have with my car. More

by mkindtcpa Verified Customer Verified Customer

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Great Customer Service! Every time we visit Ferman BMW we are treated like family. Everyone goes out of their way to help us and ask if we need anything. Sales staff is helpf Every time we visit Ferman BMW we are treated like family. Everyone goes out of their way to help us and ask if we need anything. Sales staff is helpful and informative. Service staff was excellent as well. More

by VIC_TROIA Verified Customer Verified Customer

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Amazing service that really saved me. I really can’t say enough good things about Jaime and the whole staff at Ferman. I was recently spending a night out of town in Clearwater about 3 hrs I really can’t say enough good things about Jaime and the whole staff at Ferman. I was recently spending a night out of town in Clearwater about 3 hrs away from my house when my car started to act up. It was very obvious I was not going to be able to drive it home, or much farther at all, the way it was running, and it was 8pm on a Friday night so I wasn’t in a great situation. I was able to make it to my hotel for the night and called Ferman BMW Saturday morning but realistically I wasn’t expecting much because of such short notice and it being a Saturday. I left a message on the voicemail for the service dept and that’s when things started to work out. Jaimie not only called me back within 20 minutes, she told me to come on up right then and got me in a rental car within the hour so I could get back home to Fort Myers. When I picked my car up on Monday they had fixed everything and cleaned it up a little more then usual as well. If I lived a little closer I’d drive the extra distance in the future just because of how great the service was but 3 hrs is a lil too far. Haha. 10/10 service in every possible way, 2 huge thumbs up!!! More

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