Jamie Annese | Page 82

Yearly maintenance Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary t Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary transportation between home and dealer with very courteous drivers Complimentary wash is always appreciated More

by LCRIGGS814 Verified Customer Verified Customer

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Great Service Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. More

by Car guy Verified Customer Verified Customer

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Airbag replacement Very easy to deal with. On time with appt with estimated time. Car was clean and ready to go. Communication was exellent along with follow up. Highly Very easy to deal with. On time with appt with estimated time. Car was clean and ready to go. Communication was exellent along with follow up. Highly recommended. More

by markquevli Verified Customer Verified Customer

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2017 X5M I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sur I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sure everything gets taken care of. More

by NDiBella Verified Customer Verified Customer

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Above and beyond Had a tire replaced this past week. Tire was not in house and they thought it was going to be the next day before they could change it out, conflictin Had a tire replaced this past week. Tire was not in house and they thought it was going to be the next day before they could change it out, conflicting with a planned event. They found a way to get the tire and have it installed before close of business that day. Much appreciated as well as the loaner to get my appointments done for the day. More

by gatorwaugh Verified Customer Verified Customer

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Great First Visit This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. This was my first visit to the Ferman BMW Service Center and it was an excellent experience. Was greeted promptly and escorted to the customer lounge. Service writer came and got me and put me into a new loaner. Next day got a call that my vehicle was ready and I went there. I was given an explanation for the malfunction that had occurred and was quickly on my way home. More

by Gary K Verified Customer Verified Customer

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Refuses to repair rattle I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. I have been trying to get a rattle fixed in my new 5 for a year and they refuse to do ANY serious work to find it. More

by talbano2 Verified Customer Verified Customer

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Superb Experience I am always treated with utmost respect and care when I arrive, from beginning to end. Staff is curteous and always goes above and beyond I am always treated with utmost respect and care when I arrive, from beginning to end. Staff is curteous and always goes above and beyond More

by Alkemist33 Verified Customer Verified Customer

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TRUE FIVE STAR EXPERIENCE!!! My sales representative, Robert, was tremendously helpful getting me the deal I was comfortable with. A true professional. I highly recommend him My sales representative, Robert, was tremendously helpful getting me the deal I was comfortable with. A true professional. I highly recommend him. The service manager, Jamie, took great care to make sure the car was as close to brand new as possible. I am extremely happy with my experience at Ferman BMW and will be back when I’m ready to purchase my next car. More

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Redo on body work Our salesman Steve Venden was without a doubt the worst salesman I have ever worked with. Never dealt with someone so rude. I wanted to walk away from Our salesman Steve Venden was without a doubt the worst salesman I have ever worked with. Never dealt with someone so rude. I wanted to walk away from the sale so this man wouldn’t receive a dime from the sale but my wife loved the car and it was to be her new vehicle. Jared White and Karl Alvarez held the deal together and did a great job. More

by DUNEDINJUDGE Verified Customer Verified Customer

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