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Dealership Experience
14 yrs, 3 mos
Industry Experience
22 yrs
91 Reviews
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91 Reviews of Jared Diveley
May 03, 2023
Easy to get in and out. Everyone friendly and helpful. Pleasure doing business there.will let everyone know how great it is. Everyone friendly and helpful. Pleasure doing business there.will let everyone know how great it is. More
by Swede
Verified CustomerOther Employees Tagged: Charles Draper, Jeff Arthur, Ron Fondaw, Michelle Barnett , Matthew Lindberg, Katlyn Oldham
April 17, 2023
Everyone was so nice! Hunter and Larry made the car buying process easy and quick. Hunter and Larry made the car buying process easy and quick. More
by h.parlow.7
Other Employees Tagged: Larry Riddle , Hunter Jackson
February 06, 2023
This is the 2nd VW I’ve got from Jared and the team at Lakeland VW. I’m always impressed with the courtesy and professionalism from the sales counter to the service counter. I love that they take a consul Lakeland VW. I’m always impressed with the courtesy and professionalism from the sales counter to the service counter. I love that they take a consultative approach to car buying instead of the high pressure sales approach most dealerships take. Cheers team, you all rock! - Dan More
by Dan T
Other Employees Tagged: Charles Draper, Larry Riddle , Hunter Jackson, Matthew Lindberg
February 06, 2023
They are very professional & they treat customers with respect & they listen me properly & respectfully they are very helpful respect & they listen me properly & respectfully they are very helpful More
by ATULPATELNVS
Other Employees Tagged: Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham, Anthony Walters
January 13, 2023
Awful experience, did not live up to agreements. Poor knowledge of warranty & nav. System. Would not recommend. Poor knowledge of warranty & nav. System. Would not recommend. More
by Wilabr2
Other Employees Tagged: Charles Draper, Larry Riddle , Hunter Jackson, Matthew Lindberg
December 22, 2022
I love my dealership. It’s bright and happy place. Very knowledgeable. Enjoy the employees It’s bright and happy place. Very knowledgeable. Enjoy the employees More
by Summermoon661
Other Employees Tagged: John Sullivan, Ron Fondaw , Techicans. Phone tech as well
October 31, 2022
Terrible service! Started out by dealing with Shelly Baker who is their supposed “Customer first impression specialist.” Nothing special about her at all. She’s incapa Started out by dealing with Shelly Baker who is their supposed “Customer first impression specialist.” Nothing special about her at all. She’s incapable of telephone calls and pushed me off on Anthony in finance who was even more inept than she was. Tried calling Jared Diveley, the GM twice, even left messages about my dissatisfaction and he never phoned back. I had money in hand ready to purchase and not a single person phoned me back. Welcome to the lazy Florida way of doing business. Reported them to the BBB. More
by jeffrey.damaschke
Other Employees Tagged: Anthony Walters
March 07, 2022
Great, family style . The best. Sales man Hiram Mendez the best sales man in Florida.You lucky to have thus crew. The best. Sales man Hiram Mendez the best sales man in Florida.You lucky to have thus crew. More
by Carlosmorales6534
Other Employees Tagged: Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle , Bradley Frazier, Matthew Lindberg, Anthony McCalla, Jeff Perard
February 21, 2022
This was the third request for a survey. I did not want to do another survey for this dealership but since I still did not get any courtesy call from anyone from this place so I thought I s I did not want to do another survey for this dealership but since I still did not get any courtesy call from anyone from this place so I thought I should. I was told that my car was not covered under extended warranty for valve cover gasket. Both GM and the service manager were extremely rude and hung up the phone while I was trying to explain to them that it should be covered under diesel extended warranty. VW of America called me and admitted that the dealership was wrong and I was going to get a call from this dealership to have my repairs done under warranty. I never got a call. This shows how much they care about their jobs and how much knowledge they have about VW warranties at this dealership. I would still be ok if I would get an apology call from the rude GM. From the way he talked over the phone , I can tell he would never admit he was wrong even though he was 100% wrong... I am not sure how they will be able to lead by example at this place when the leadership does not know how to talk to a VW customer. Their poor excuse was that they did not sell me the car to me and they did not service it. However, they forget that they have to honor the VW warranty and treat the customer with respect. I am so grateful that VW of America acknowledged the issue right away and made it right. They were very polite and apologetic. More
by Daver Haci
Other Employees Tagged: Anthony McCalla, Giovanni
January 14, 2022
Personnel assistance was terrific. Quick approval and aatenciones. The ses person was wl acknowledged. The follow up call was a genuine topic. aatenciones. The ses person was wl acknowledged. The follow up call was a genuine topic. More
by mrhernandez707577
Other Employees Tagged: Larry Riddle , Matthew Lindberg, Anthony McCalla, Hiram Mendez Mounier, Jeff Perard
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