Jared Diveley | Page 6

Wonderful Experience! I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experienc I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experience quick and easy. He went out of his way to make himself available to answer any questions I had, went over all the vehicle features, and even assisted me with the return of my former vehicle. More

by LISABELL1963 Verified Customer Verified Customer

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Best New Car Experience Ever! I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas! More

by Ceickenberg Verified Customer Verified Customer

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Caring in my time of need I ended up purchasing a used Tiguan to replace my Jetta which needed an unexpected, expensive repair. I arrived at the dealership frazzled and unprep I ended up purchasing a used Tiguan to replace my Jetta which needed an unexpected, expensive repair. I arrived at the dealership frazzled and unprepared for looking into a new car. Everyone that I encountered was very understanding and caring. Jonathan was understanding and honest about what repairing my car would entail. Hakim (sp?) was very personable and gracious in taking me back and forth to attempt a rental car. Jeff was easy to work with and helped make my buying experience an easy one. Larry was helpful with the paperwork both during the sale and when I called back in to finish up a few things afterward. Jared made sure that I was well taken care of as well. I have used Lakeland Volkswagen for years as my new (to me) Tiguan is my 4th VW and I look forward to continuing my relationship with the service department there. More

by Amy T. Verified Customer Verified Customer

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Lease trade in and new purchase What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again f What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again for everything!!!! More

by JENNILEEPINO Verified Customer Verified Customer

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Best service I’ve ever received I went to dealership with my mother and daughters and were quickly greeted by Israel.He was friendly and asked a few questions and he even pointed out I went to dealership with my mother and daughters and were quickly greeted by Israel.He was friendly and asked a few questions and he even pointed out more vehicles to view.Israel answered more questions and I decided on a vehicle and credit application was run and Israel returned shortly after.Shelly was also friendly and spoke with me as well as offered us drinks.When Israel returned with good news of my approval with great price i was introduced to Larry who was also very professional and explained anything I’d asked about in detail .We had a pleasant chat while we did paperwork and vehicle was being detailed. I received great service from all at this dealership and not one pushy person unlike other places I’ve visited.The vehicle I wanted and the service nobody else could beat and i was out in less than two hours More

by GABE2PM Verified Customer Verified Customer

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Cooling system very friendly, time management was good , I felt the service department could Of suggested other things like maybe an oil change. My ac is making and very friendly, time management was good , I felt the service department could Of suggested other things like maybe an oil change. My ac is making and clicking noise and there was no mention of that it’s stillndoing it and they should of heard it when they turned it on (ac) . Great work just a little costly. More

by angela33870 Verified Customer Verified Customer

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Fast pace , friendly, great and amazing staff! Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Re Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Ready to work staffs! More

by Fnunez238 Verified Customer Verified Customer

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Unwilling to deal even $1 off listed price If I didn't want the exact used SUV I purchased I would have never dealt with these guys. They wouldn't even take a minute verify and look up a p If I didn't want the exact used SUV I purchased I would have never dealt with these guys. They wouldn't even take a minute verify and look up a paint code when I called to ask the paint color of the car. The salesman was easy to deal with but his used sales manager seemed unwilling to negotiate and didn't even come out to shake my hand when I drove up to test drive car. Take a pass on this dealership, if you read the "vision statement" that Jared has on the dealer website the realty of my "customer experience" couldn't be farther from their vision. Customer centric they are not. Additionally, I asked the vehicle be detailed prior to shipping and it showed up dirty with water spots and corrosion all over the wheels. Something I specifically asked 3 times to have polished out. Poor follow through. More

by UsedVehicle Verified Customer Verified Customer

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Happy, Happy, Happy Drove over two hours away to this dealership. Really enjoyed working with Larry and everybody at Lakeland Volkswagen. It was a low stress and quick ex Drove over two hours away to this dealership. Really enjoyed working with Larry and everybody at Lakeland Volkswagen. It was a low stress and quick experience. Will take the drive again to come and buy another vehicle when the time comes! More

by jduggan Verified Customer Verified Customer

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Casey’s Tauras I have always been very happy withLakeland Volkswagen. I have taken delivery of two vehicles, that were. Fairly priced and in excellent condition-Very I have always been very happy withLakeland Volkswagen. I have taken delivery of two vehicles, that were. Fairly priced and in excellent condition-Very friendly people to do business with. More

by JCASEY140 Verified Customer Verified Customer

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