Jason Laflam
Jason Laflam at Handy Toyota

Jason Laflam

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.6
88 Reviews
4.6

88 Reviews

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88 Reviews of Jason Laflam

March 03, 2026

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Employee Rating

Avoid it. The drop off service was terrible. They left my car in the wrong parking lot, and did not inform me that they had arrived. To make matters worse they More

by manasxjain
Service Price Transparency
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Recommend Dealer
No

December 15, 2025

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My service has always been excellent at your dealership. Currenty we are still driving our 2017 car that was purchased from your dealership We are Florida resident but live in Vt in the summer months. O More

by Rkehaya
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Megan DeVinny

Dec 16, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

December 11, 2025

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They are always Excellent and professional and super friendly Thanks Handy Toyota!. Definitely will be back. More

by dgebhardt75
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Recommend Dealer
Yes
Dec 11, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave one!

November 20, 2025

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Very helpful, not a long wait period. Custom service people where prompt to get the service that was required. More

by longe_mireille
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

November 11, 2025

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Waited 2-1/2 hours for service and a head mechanic. NO work was done on vehicle. A new display board was ordered and will not be in in time for a scheduled trip about 1500 miles. Very dissatisfied with More

by msbaker724
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Bodette

November 10, 2025

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Well worth the 3. 5 hour drive to pick up the vehicle that I had been searching for. Start to finish, the process was stress free and I absolutely love my new truck! Th More

by jennifer.l.allerheiligen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Carey

Nov 11, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

October 24, 2025

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Excellent service- I appreciated how friendly, communicative and helpful everyone is at Handy Toyota- highly recommend! More

by cabotconnects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

September 19, 2025

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Jason and the team made the errand of getting my car inspected so much easier and hassle-free than I expected. They are generous and accommodating! More

by zeamoonsoulwoodz
Recommend Dealer
Yes
Sep 19, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

August 13, 2025

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Gabriel my sales person was great, and Handy Downtown was great making my car buying experience easy and quick. More

by huttdp53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Maltais, Gabriel Unwin

Aug 13, 2025

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

July 18, 2025

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Employee Rating

Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c More

by carol20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paquette

Jul 19, 2025

Handy Toyota responded

Thank you for the feedback, we will use this information to ensure customers have a better experience moving forward. We are a Toyota Rental Dealer and have to follow very specific guidelines to ensure all parties have adequate insurance coverage in case of any incident. The card has a small hold placed on it in case of any damage or incidentals, this is a Toyota policy. The rental as long as it is returned according to the guidelines will be free. We appreciate the business, and hope you have a better experience with our team moving forward. Regards, Adam Luneau Handy Toyota

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