Jason Laflam
Jason Laflam at Handy Toyota

Jason Laflam

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.7
82 Reviews
4.7

82 Reviews

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82 Reviews of Jason Laflam

August 13, 2025

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Employee Rating

Gabriel my sales person was great, and Handy Downtown was great making my car buying experience easy and quick. More

by huttdp53
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Recommend Dealer
Yes

Other Employees Tagged: Mason Maltais, Gabriel Unwin

Aug 13, 2025

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

July 18, 2025

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Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c More

by carol20
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jason Paquette

Jul 19, 2025

Handy Toyota responded

Thank you for the feedback, we will use this information to ensure customers have a better experience moving forward. We are a Toyota Rental Dealer and have to follow very specific guidelines to ensure all parties have adequate insurance coverage in case of any incident. The card has a small hold placed on it in case of any damage or incidentals, this is a Toyota policy. The rental as long as it is returned according to the guidelines will be free. We appreciate the business, and hope you have a better experience with our team moving forward. Regards, Adam Luneau Handy Toyota

June 30, 2025

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Jason did a great job. Todd the tech that worked on it was amazing as well More

by rlaflam56
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2025

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

June 12, 2025

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Jason was great! Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold More

by zeamoonsoulwoodz
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Handy Toyota responded

Thank you for the review! We are glad we were able to help you with your service needs!

June 09, 2025

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Great service Quick and efficient drop off Stated in contact with me the entire time More

by kkivlehan
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Recommend Dealer
Yes
Jun 10, 2025

Handy Toyota responded

Thank you for the review! We are glad to hear that you had a good service experience with us!

April 09, 2025

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Employee Rating

Appreciated Jason’s highly personalized and responsive service and his excellent communication as well as the way Handy—overall—organized this recall visit. More

by daniel.regan0
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Recommend Dealer
Yes
Apr 10, 2025

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

January 01, 2025

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Employee Rating

I love this dealership! Ali Kamal did an outstanding job assisting me with find the right vehicle for my needs. He was extremely flexible and worked very hard to meet all m More

by Paul
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Recommend Dealer
Yes
Jan 02, 2025

Handy Toyota responded

Thanks for the review! We greatly appreciate you taking the time to leave us one!

November 24, 2024

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Employee Rating

My toyota tacoma just turned 1 year old last week and it is a great truck. I really love the service at Handys in St Albans and it's the second truck I have gotten there! Ali is the best salesman and after More

by Moe
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Handy Toyota responded

Thanks so much for your review! We really appreciate you leaving us one!

November 16, 2024

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Always friendly & qualified service. I am proudly a Handy Toyota customer & have bought three cars over the years. They are very accommodating & I would like to Thank them for there Hand More

by winniebob5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mason Maltais, Jesse Turner

Nov 18, 2024

Handy Toyota responded

Thank you so much for your review! We really appreciate you taking the time to leave one!

November 04, 2024

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Employee Rating

Excellent dealership, super clean and everybody working there seems to enjoy their job. They will take care of you, well worth the trip. More

by cbrown8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, Jason Paquette, Darren Callan, Victoria Barbagallo, Ethan Raymond, Naim Qubrosi , Adrienne Bowman, Alan Brown, Morrell Bunbury

Nov 05, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you leaving one!

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