Jason Palmari

The team at Flood Mazda provided a best in class experience which played a major role in our family purchasing our first Mazda. Sam Cary took a thoughtful approach in sharing his deep knowledge of t experience which played a major role in our family purchasing our first Mazda. Sam Cary took a thoughtful approach in sharing his deep knowledge of the industry and Mazda vehicles was greatly appreciated throughout the process. We had equally positive experiences with Cody and Greg. Also, I have to recognize Jason who I originally spoke with over the phone prior visiting the dealership. That personable and genuine conversation with Jason laid the foundation for a positive end-to-end buying experience which I’ll be sure to share with family and friends. Thank you, again, to the whole Flood Mazda team! More

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The dealership and their employees were fantastic. It was the best car buying experience I have ever had. It was the best car buying experience I have ever had. More

by M Campisani Verified Customer Verified Customer

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Incredibly good at their jobs, helpful and kind. Great service! I don’t know Russell but Steve in service is fantastic as well. Very trustworthy and the reason I’m a repeat customer. Great service! I don’t know Russell but Steve in service is fantastic as well. Very trustworthy and the reason I’m a repeat customer. More

by DOMESTICLADY Verified Customer Verified Customer

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Thorough and understandable about my vehicle nice and professional clean and generous with the coffee and water professional clean and generous with the coffee and water More

by Darkmatter99999 Verified Customer Verified Customer

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Anthony at first seemed fine, your average salesman. I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the p I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the process. He said he was too busy to go to the car to allow us to submit to tesla the sale of the vehicle and everything seemed to be an ordeal. Then we checked on the process of getting the insurance paperwork and learned he passed it to someone else who was not asking the correct questions of our insurance and kept getting kicked back. We spoke to our insurance, and they explained what was needed. We spoke to Cody the finance manager because Anthony was out and said he would check his email and get back to us (he didn't), but Cody got the process moving. When we asked when the vehicle might be ready for pickup Anthony got irritated that he told us Saturday of next week, but when we spoke to Cody he explained Wednesday was likely if all went well. At pickup Anthony and his team used the wrong screws to mount the plates they cut off the screw on the plate. Then when they looked for similar screws he got some very long ones and was manually screwing it in and I cautioned to stop as he would scratch the paint. He responded annoyed that it didn't (I checked today and it did). I also learned they broke the plate holder in the front screwing in the same large screws. Finally, they put the rear plate in the front with the MA registration year. He got argumentative with me and didn't seem to care about the experience once the car was sold. I thought the Dealership was good and the rest of the team were good, but I would never do business with Anthony again. More

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My wife and I could not be any more pleased with the used car and the sales crew ( Matt in particular was very pleasant and helpful) the sale process went so smooth and much easier than we anticipated. Will car and the sales crew ( Matt in particular was very pleasant and helpful) the sale process went so smooth and much easier than we anticipated. Will definitely be back to Flood Mazda for future purchases. More

by TIMSHERI2 Verified Customer Verified Customer

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Really pleasant experience leasing with Justis, Jason, and Flood Mazda. Lots of personal attention, honesty, and a no-nonsense approach. Nothing that I've come to hate about other car dealerships - this w and Flood Mazda. Lots of personal attention, honesty, and a no-nonsense approach. Nothing that I've come to hate about other car dealerships - this was an easy and stress-free experience! Would highly recommend. More

by epd425 Verified Customer Verified Customer

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This was an absolutely amazing experience! I flew up from North Carolina to purchase a Miata since I couldn't find one like I wanted in my area. No exaggeration, I will fly up again next time I flew up from North Carolina to purchase a Miata since I couldn't find one like I wanted in my area. No exaggeration, I will fly up again next time I purchase a new Mazda! More

by mazdavid88 Verified Customer Verified Customer

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Beautiful dealership, easy to get to! It was right off the highway. Everyone there was helpful and very friendly. From my initial conversation with Jason to my test drive and picking the It was right off the highway. Everyone there was helpful and very friendly. From my initial conversation with Jason to my test drive and picking the perfect car with Matt. The process was smooth, simple, and easy to follow. They answered questions when I had them, and provided insight into my best car options. It was almost like I went to buy a car from my friends! I was impressed with their transparency through the process! If I had questions they answered, patiently and honestly making sure I felt comfortable with the answer. I will forever be a flood customer, this experience was just phenomenal. Thank you for helping me by my first Mazda! More

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Russell & Steven both reached out immediately and are working to resolve the issue. Thank you. working to resolve the issue. Thank you. More

by MCW Verified Customer Verified Customer

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