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Javier Juarez

Overview Reviews (92)

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Javier Juarez

Javier Juarez | Page 9

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4

92 Reviews

Overview Reviews (92)

4.4

92 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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92 Reviews of Javier Juarez

April 14, 2025

Dealership Rating

Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Avo Injian, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2025

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Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Avo Injian, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2025

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Javier makes the maintenance process at Mark Christopher go smooth. Drop off has never been easier and the communication throughout for updates is great. go smooth. Drop off has never been easier and the communication throughout for updates is great. More

by kristinscheiffele

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi

Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kristin! We're thrilled to hear that Javier made your maintenance experience at Mark Christopher Auto Center smooth and efficient. Our team is dedicated to providing excellent communication and service to all our customers. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 15, 2025

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Once again, Javier at service provided an excellent service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services More

by Kevin Kim

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Mar 15, 2025 -

Mark Christopher Auto Center responded

Thank you, Kevin, for your fantastic review! We’re thrilled to hear that Javier provided excellent service and support for your 2023 Yukon Denali. Trust is key in our business, and we appreciate your confidence in us. We look forward to welcoming you back to Mark Christopher Auto Center for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

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Employee Rating

Friendly and easy to know what was happening. Easy in and out process. And friendly staff Easy in and out process. And friendly staff More

by toolmarco363

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Mar 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear about your friendly experience with our staff and the smooth process at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

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This dealership rocks! Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and they take such great care of my vehicles that I absolutely will not go anywhere else! Thank you Mark Christopher! More

by Nturner

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi, Nate Heath, Dino Picanzo, Jackie Klosky, Avo Injian, Lloyd Beardsley , Dario Gomez, Alazar Omari

Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you felt like a priority at Mark Christopher Auto Center and that Jeff, Nate, and the entire team provided you with such kind and professional service. We appreciate your loyalty and look forward to taking great care of your vehicles in the future. Don’t hesitate to visit us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2025

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ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Avo Injian, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Feb 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 16, 2025

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They are doing an excellent work, definitely I will come back for any service I need. back for any service I need. More

by accounting11

Verified Customer

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Recommend Dealer

Yes

Feb 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. We look forward to serving you again for any future needs. Safe drives! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2025

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Employee Rating

Everything went great. Javier kept me inform and I was able to pick up my car prior to the estimated time. Javier kept me inform and I was able to pick up my car prior to the estimated time. More

by VERONICA_NORWOOD

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Feb 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Veronica! We appreciate your positive feedback about your experience at Mark Christopher Auto Center. It's wonderful to hear that Javier provided excellent communication and that you were able to pick up your car early. We look forward to seeing you again for your future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2025

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changed the oil on my 2019 gmc at4 in less than 2 hours for $100 bucks what more can I say? for $100 bucks what more can I say? More

by JMBLEGAL

Verified Customer

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Recommend Dealer

Yes

Feb 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience getting the oil changed on your 2019 GMC AT4 at Mark Christopher Auto Center. We pride ourselves on efficiency and value, and it sounds like we hit the mark! I look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932