Jay Chhim

Jay was able to get me a great deal on my new truck, a great fair deal on my trade in, and extremely professional. He and the entire dealership truly care about the customer and making us feel happy and c great fair deal on my trade in, and extremely professional. He and the entire dealership truly care about the customer and making us feel happy and confident we leave with a truck we wanted with a great deal. I’m from out of town and he made the entire transaction very smooth and I was in and out of the dealership quickly. I would make the trek from LA because of my great experience! Thank you Jay and the entire team at Elk Grove Toyota. There’s so many choices for dealers, but they truly stand out by really taking care of the customer. More

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Nice people Good to deal with I would use the again for a new car deal for a new car deal More

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The customer service at Elk Grove Toyota was exceptional. The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certa The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certainly recommend this to family and friends. Want to recognize few individuals in particular for their exceptional service and positive attitude; Regina Nickels Jomar Basconcillo Jay Chhim Tajh Elliot Daniel Napoles More

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I'm a first time car buyer and was nervous about the process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone at Toyota that helped me out! More

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Very professional, courteous and honest! Mo was super helpful and understanding, not pushy at all. Mo was super helpful and understanding, not pushy at all. More

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My family has purchased multiple vehicles from Elk Grove Toyota throughout the years with great experiences every time. When it came time for me to purchase a new vehicle, I had zero doubt that I would be t Toyota throughout the years with great experiences every time. When it came time for me to purchase a new vehicle, I had zero doubt that I would be taken care of at Elk Grove Toyota. Easy buying experience and would recommend to anyone shopping for a new Toyota! More

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Sales rep was very knowledgeable on product and made the experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it is out of dealership control, Toyota financial could do a better job on rates to make financing a vehicle decision much easier. Customer to get proposed a 9.99% rate with a 853 credit score is insulting. Dealership did a good job challenging this and getting customer a better rate, still not a good rate but better. More

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I wanted to express my heartfelt gratitude to the team at Elk Grove Toyota (916) 405-8000 https://g.co/kgs/yWV1DL, Especially to Finance Manager "Duong Vue" and Sales Manager "Jay Chhim". at Elk Grove Toyota (916) 405-8000 https://g.co/kgs/yWV1DL, Especially to Finance Manager "Duong Vue" and Sales Manager "Jay Chhim". My experience trading in my 2023 Honda CR-V Hybrid for the 2023 Toyota Tundra TRD Limited was exceptional. Despite the initial challenges, Duong's expertise in financial matters and Jay's guidance made the transition smooth and rewarding. I am thrilled with my new Tundra and appreciate the dedication and support I received throughout the process. Thank you for going above and beyond to ensure I drove away in the vehicle I truly wanted. Your exceptional service has made me a loyal customer, and I will gladly recommend your dealership to friends and family. With sincere thanks, M. More

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Salesman were great 👍. The finance department was too pushy trying to up sale there warranty that if it wasn’t for my wife I would have cancelled the whole deal. The finance department was too pushy trying to up sale there warranty that if it wasn’t for my wife I would have cancelled the whole deal. More

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Very friendly and professional, no pressure what so ever, location is clean, safe clean breathing ventilated air throughout the interior of the store. The had the exactly the perfect vehicle for us. We are v location is clean, safe clean breathing ventilated air throughout the interior of the store. The had the exactly the perfect vehicle for us. We are very satisfied with our buying experience at Elk Grove, California Toyota. We highly recommend this location for new and used vehicles. Thank you Elk Grove Toyota! More

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