Jeff Hughes
Jeff Hughes at BMW of Westlake
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Jeff Hughes | Page 2

Service Manager - Middleburg Hts.

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Jeff Hughes

May 23, 2023

Dealership Rating
Employee Rating

Great sales and service, I received reminders and did not have to make phone calls for the appointment More

by lauragilbertson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 23, 2023

BMW of Westlake responded

Thanks for the positive review!

April 20, 2023

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Cory took good care of my BMW I appreciate the updates along the way Rosie Biggs More

by rosie.biggs
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Apr 20, 2023

BMW of Westlake responded

Thanks for the positive review!

March 29, 2023

Dealership Rating
Employee Rating

I always have Great Customer Service when servicing my car there . Britney always goes above and beyond with making me happy. Everyone in the Service Department is Great with everything they do . Great As More

by lauraeasley
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 29, 2023

BMW of Westlake responded

Thanks for the awesome review about the team!

March 29, 2023

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Employee Rating

Thank you BMW Westlake for the awesome detail job! ! Everyone is always fantastic and the service is top notch!! More

by christine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 29, 2023

BMW of Westlake responded

Thank you for the amazing review!

March 23, 2023

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Employee Rating

So easy to schedule appointment. Fast and friendly service. Can’t say enough!! Video from mechanic was five diamond service. Made me feel like a member of the dealership. Not a RO More

by Donnie O
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 23, 2023

BMW of Westlake responded

Thank you for the amazing review!

March 14, 2023

Dealership Rating
Employee Rating

Great service. Kept me informed of what they were doing and the condition of my vehicle. More

by MJBUDENZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Mar 14, 2023

BMW of Westlake responded

Thanks for the positive review!

February 21, 2023

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Always outstanding customer service. I usually get a video when my oil is changed but didn’t receive this time. More

by MAGARET.COLON68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Feb 21, 2023

BMW of Westlake responded

Thanks for the positive feedback - we'll look into why you didn't receive a video this time.

February 07, 2023

Dealership Rating
Employee Rating

They always help me with a smile on their face and guide me in the right direction More

by GAILDRELL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Nate Lieb, Jim Strunk

Feb 07, 2023

BMW of Westlake responded

Thanks for the positive review!

January 20, 2023

Dealership Rating
Employee Rating

Great service- got me in quick for an oil change. Very easy to schedule online as well More

by JRSCHENKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Jan 20, 2023

BMW of Westlake responded

Thanks for the positive review!

November 29, 2022

Dealership Rating
Employee Rating

The staff at BMW is respectful, caring and professional. I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a More

by CKV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, Dan Walker, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Nov 29, 2022

BMW of Westlake responded

Thanks for the awesome review about Brittaney and BMW of Westlake!

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