Jeff Hughes
Jeff Hughes at BMW of Westlake
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Jeff Hughes | Page 5

Service Manager - Middleburg Hts.

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Jeff Hughes

May 20, 2021

Dealership Rating
Employee Rating

Great service! The team was great and they did a great job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! More

by williamhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 20, 2021

BMW of Westlake responded

Thanks for the fantastic review about the team at BMW of Westlake and BMW of Middleburg Heights!

May 18, 2021

Dealership Rating
Employee Rating

Great Service. Took my vehicle in for service and detail. Only issue is they did not clean my convertibles rear window. But all in all excellent service and employees were fantastic. More

by LYN12569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Thadeus

May 18, 2021

BMW of Westlake responded

Thank you for letting us know about your positive experience with BMW of Middleburg Heights!

May 05, 2021

Dealership Rating
Employee Rating

BMW of Westlake was great. I had to take my car in for an Air Bag recall. They got me in and out quickly...washed my car. Excellent service! More

by MURRIEISPHORDING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Carl Whelpley

May 05, 2021

BMW of Westlake responded

Thanks for this awesome review about BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

excellent customer service ! Jim , Nate, Brittany . Cassie...work well as a team ... They keep me up to date on delays and are knowledgable and I am very comfortable using all of them. Jim's experience More

by raymondrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 05, 2021

BMW of Westlake responded

Thank you for taking the time to write about your positive experience with the BMW of Westlake and Middleburg Heights teams!

May 04, 2021

Dealership Rating
Employee Rating

Scheduled to fit my day, in and out quickly. New tire mounted, balanced and put on the car when I needed it so I could get back on the road More

by cedarhank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gufreda, Cassie Thadeus

May 04, 2021

BMW of Westlake responded

Thanks for this fantastic review about BMW of Middleburg Heights!

May 04, 2021

Dealership Rating
Employee Rating

Great dealership and people at this location. I would highly recommend them. They are service oriented. They are very respectful. The pricing is high. They are the best. More

by jpagonakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk, Cassie Thadeus

May 04, 2021

BMW of Westlake responded

Thanks for giving the team five stars!

May 04, 2021

Dealership Rating
Employee Rating

Absolutely excellent and very professional and prompt service! Great service and great sales departments. I keep using them and referring fellow bimmers fans to them. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Adam Moon, Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 04, 2021

BMW of Westlake responded

Thank you for this awesome review!

May 04, 2021

Dealership Rating
Employee Rating

Brittaney, John, Nate and Jim are the best service advisors in the country. Service is always done professionally and timely. Would recommend to everyone I know. More

by BQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Adam Moon, Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley, Patrick Caldwell

May 04, 2021

BMW of Westlake responded

Thank for this fantastic review about the service advisors at BMW of Westlake - we'll be sure to pass along your kind words!

April 21, 2021

Dealership Rating
Employee Rating

Had a well organized, overall successful service visit. Was treated well, moved through the process quickly from friendly and helpful bmw team members. Positive experience and will be back More

by MOEANDBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gufreda

Apr 21, 2021

BMW of Westlake responded

Thank you for taking the time to write this great review about Christian, Jeff and BMW of Middleburg Heights!

April 19, 2021

Dealership Rating
Employee Rating

I have been using them to service my vehicles for 14 years. They always take care of me. Excellent and prompt service, friendly and helpful staff. More

by GAStrongsville
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon , Christian Gufreda, Fred Palmer, Jim Strunk, Cassie Thadeus

Apr 19, 2021

BMW of Westlake responded

Thanks for this awesome review about the teams and BMW of Westlake and BMW of Middleburg Heights!

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