Jeff Hughes
Jeff Hughes at BMW of Westlake
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Jeff Hughes | Page 4

Service Manager - Middleburg Hts.

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Jeff Hughes

November 27, 2021

Dealership Rating
Employee Rating

Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. More

by egyptia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 27, 2021

BMW of Westlake responded

Thanks for the awesome review about the BMW service team!

November 16, 2021

Dealership Rating
Employee Rating

Excellent dealership and wonderful staff, never had a problem with service. Always courteous and professional and on time. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 16, 2021

BMW of Westlake responded

Thank you for taking the time to write this amazing review! We appreciate your loyalty!

November 11, 2021

Dealership Rating
Employee Rating

Very friendly and even detailed the car for us -awesome job-and took us to the airport More

by KRUEGERPIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 11, 2021

BMW of Westlake responded

Thanks for the great feedback about the team!

November 02, 2021

Dealership Rating
Employee Rating

Everyone at the dealership is great! I had an issue with Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. More

by scribe_skies0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 02, 2021

BMW of Westlake responded

Thank you for the overall positive feedback! Let us know if we can address any concerns you still may have.

October 20, 2021

Dealership Rating
Employee Rating

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 20, 2021

BMW of Westlake responded

Thanks for the positive feedback about the service team!

October 05, 2021

Dealership Rating
Employee Rating

his cars are fantastic and his cervino is fast good service and the workers are attentive. More

by Victorcerritos12133
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 05, 2021

BMW of Westlake responded

Thank you for the positive review about your experience!

September 22, 2021

Dealership Rating
Employee Rating

When I showed up, they were ready for me. The service was great, and they were done 5 minutes early. More

by BRIAN@BBWRECK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Sep 22, 2021

BMW of Westlake responded

Thank you for this awesome review!

July 20, 2021

Dealership Rating
Employee Rating

Excellent job handled all my needs in a professional way. Very satisfied excellent service. I recommend it to everyone. They kept their promises to me and Iam very happy with everyone. More

by INAS_76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Brittaney Quick, John Cordell , Nate Lieb, Jim Strunk

Jul 20, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experience with everyone and for your loyalty!

July 02, 2021

Dealership Rating
Employee Rating

Service department is great !!! I will say I tried twice to purchase there and got no help, guy dismissed me, went in 2 times in a week. I told him exactly what I wanted, I had 50K and needed a green More

by GAILBARBER1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carl Whelpley

Jul 07, 2021

BMW of Westlake responded

Thanks for the great review about the Service Department at BMW of Westlake. Sorry we missed selling you a vehicle before, we hope you'll give us another chance next time!

June 18, 2021

Dealership Rating
Employee Rating

Jim in the service department is by far the best representative I’ve ever worked with in the auto industry. He is primarily why I am so loyal to the brand and this particular dealership. More

by GMARZAVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

Jun 18, 2021

BMW of Westlake responded

Thanks for letting us know about your positive experiences with Jim and BMW of Westlake!

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