Excellent service and customer service taking care
everything needs to b done on time thanks
everything needs to b done on time thanks
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by GSJK104
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2024 -
Mark Christopher Auto Center responded
Thank you for the 5-star review! We appreciate your kind words about our service and customer care at Mark Christopher Auto Center. We are thrilled to hear that we were able to meet all your needs promptly. Don't hesitate to visit us again for all your automotive needs!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Nick was an amazing salesman.
Followed up with us within 2 days o buying the car. We have done many purchases through Mark Christopher and have you have always been 5 stars plus.
Followed up with us within 2 days o buying the car. We have done many purchases through Mark Christopher and have you have always been 5 stars plus.
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by JARECKI4
Verified Customer
Verified Customer
May 29, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind words! We truly appreciate your continued support and loyalty to Mark Christopher Auto Center. We are delighted to hear that you had a positive experience with Nick, and we look forward to assisting you with any future car purchases. See you next time!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Parts department does not return message after 6 weeks
and 5 attempts at reaching them, even after talking to 2 online advisors who said you would get back to me.
I asked for tires rotated it was ignored
and 5 attempts at reaching them, even after talking to 2 online advisors who said you would get back to me.
I asked for tires rotated it was ignored.
Please remove the shuttle/rental car option from your reservation system. You haven't had it for years and have no.plans to return it.
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by ynot6206
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your feedback. We're truly disappointed to hear about your frustrating experience with our parts department. Your satisfaction is important to us, and we'd like to address your concerns. Please reach out to me directly so we can assist you in resolving this matter. We appreciate your insight and the opportunity to make things right.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Very friendly and kept me updated on the status of my
vehicle, And very informative
vehicle, And very informative
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by RKHOURY57
Verified Customer
Verified Customer
Service Price Transparency
The wait time was 2 hours for an oil change.
The wait time was too extensive for an oil change
The wait time was too extensive for an oil change
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by LEECH_ANGELA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff wasn't the service person- it was another person
May 24, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your feedback about the extended wait time for your oil change. Please contact me directly, and I would like to work with you to ensure a more efficient and positive experience in the future. Thank you.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Purchased a bed liner online to install at the dealer.
Didn’t take long to ship, schedule, an appointment and pick up.
Didn’t take long to ship, schedule, an appointment and pick up.
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by JOALEEN1919
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your positive experience with us! I'm glad to hear that you were able to quickly schedule an appointment for installation. I appreciate your feedback and look forward to assisting you with any future automotive needs. Thank you for choosing Mark Christopher Auto Center!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Chelsea was excellent in taking care of my service and
very prompt in responding would strongly recommend
very prompt in responding would strongly recommend
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by AKAZI66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chelsea
May 21, 2024 -
Mark Christopher Auto Center responded
Thank you so much for your kind words! We are thrilled to hear that Chelsea provided you with excellent service and was prompt in responding to your needs. We truly appreciate your recommendation and look forward to welcoming you back to Mark Christopher Auto Center in the future. Drive safely!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The facility was clean.
The attendants were friendly and the work on my car was performed quickly.
The attendants were friendly and the work on my car was performed quickly.
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by FIALVAREZ86
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chelsea jose
May 21, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your positive experience at Mark Christopher Auto Center. We're delighted to hear that you found our facility clean, our attendants friendly, and our service quick. We appreciate your feedback and look forward to serving you again in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Decent prices, good workers, good financing, and a great
car thanks for everything and the help
car thanks for everything and the help
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by lindemann.brett
Verified Customer
Verified Customer
May 21, 2024 -
Mark Christopher Auto Center responded
Thank you for the excellent feedback and for choosing Mark Christopher Auto Center, Brett! We are thrilled to hear that you had a great experience with us. We appreciate your kind words about our pricing, team, financing options, and your new car. We look forward to assisting you in the future. Safe travels!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I had an exceptional experience at this car dealership.
My salesman, Alex, was truly remarkable—his prompt communication and genuine kindness stood out. The finance team impressed me with their flexibility
My salesman, Alex, was truly remarkable—his prompt communication and genuine kindness stood out. The finance team impressed me with their flexibility and efficiency. Although I’ve heard praises of this dealership for years, this was my first personal interaction with them, and it exceeded my expectations. I wholeheartedly recommend this dealership to anyone in the market for a new car.
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by chasesaavedra
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2024 -
Mark Christopher Auto Center responded
Thank you for choosing Mark Christopher Auto Center, Chase! We're thrilled to hear about your exceptional experience with Alex and our finance team. Providing prompt communication, genuine kindness, and efficient service is what we strive for. Your recommendation means a lot to us, and we look forward to assisting you or your friends in the future.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
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