Jeff walstrom | Page 13

Dan took the time to show us all of the cars we might be interested in since we weren’t sure of what we wanted. There was no pressure to make a decision and no pressure to close so we felt good that we were interested in since we weren’t sure of what we wanted. There was no pressure to make a decision and no pressure to close so we felt good that we were buying what we wanted. More

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The sales staff is great (Sara and Mary Jo) but the finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and upsell unneeded repairs. The finance mgr did not give us two $500 rebates. Granted we did not pay close enough attention when signing the financial docs but he clearly took advantage of that. More

by cynthiamay760 Verified Customer Verified Customer

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Each person we talked to was very helpful and knowledgeable Picking up car was easy and respectful knowledgeable Picking up car was easy and respectful More

by apdemi777 Verified Customer Verified Customer

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David was an amazing sales representative as well as a great representative of the Ferman brand. I use Cesar for my service needs and can’t say enough good about him. Your staff is always a pleasure to great representative of the Ferman brand. I use Cesar for my service needs and can’t say enough good about him. Your staff is always a pleasure to deal with. More

by DJACK628 Verified Customer Verified Customer

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Mary is excellent and so easy to work with. Great follow up. Feel like I got a fair deal. The BMW Genius is awesome! Only drawback is that it takes forever to complete the transaction. Great follow up. Feel like I got a fair deal. The BMW Genius is awesome! Only drawback is that it takes forever to complete the transaction. More

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Ferman BMW/Mini - we've been with them since 2004 - all employees have been super/service oriented as evident from the LOS of many of the people we have dealt with. Thank you. 10's across the board employees have been super/service oriented as evident from the LOS of many of the people we have dealt with. Thank you. 10's across the board More

by khollist Verified Customer Verified Customer

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Best carbuying experience EVER! Manny exceeded my expectations. Jeff made the paperwork easy, and had my best interests, to " Get R Done!" Hope their boss reads this. Will encourage Manny exceeded my expectations. Jeff made the paperwork easy, and had my best interests, to " Get R Done!" Hope their boss reads this. Will encourage all to go there, you will be treated royally, and keep cost low. More

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My experience at FERMAN was incredible. Everyone was beyond helpful and extremely kind and not pushy at all. Rosy and Jeff were wonderful. Everyone was beyond helpful and extremely kind and not pushy at all. Rosy and Jeff were wonderful. More

by tracim3273 Verified Customer Verified Customer

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Good Service nice people! Ordered my car and it came in on time. Didn’t like the 2024 EV. We like the X5 Hybrid. Ordered my car and it came in on time. Didn’t like the 2024 EV. We like the X5 Hybrid. More

by jack.gale8 Verified Customer Verified Customer

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Very good experience. Very easy purchase with professional management and staff at all levels. Speedy and well organized process. Very easy purchase with professional management and staff at all levels. Speedy and well organized process. More

by mikeeelewis Verified Customer Verified Customer

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