Jeff walstrom | Page 9

Our sales person was Very professional and provided great service along with the finance person service along with the finance person More

by margieh2013 Verified Customer Verified Customer

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I was apprehensive on whether to lease or purchase. Jeff explained everything in detail and was very patient with my questions. He made me feel secure about my choices. In a world where people can be a Jeff explained everything in detail and was very patient with my questions. He made me feel secure about my choices. In a world where people can be anything, bring kind is special. Thank you Jeff for being kind. More

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Cesar Tereso is the best service manager I have ever dealt with. Super responsive and transparent. Always reachable. Very happy with the service and outcome. dealt with. Super responsive and transparent. Always reachable. Very happy with the service and outcome. More

by Msummers Verified Customer Verified Customer

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Very professional, worked with Bill, and he was so helpful throughout the process of getting an X5. helpful throughout the process of getting an X5. More

by jimmym1 Verified Customer Verified Customer

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Ferman BMW's Gary Mack is great to work with, helpful and knowledgeable. For the record, everyone including the service department we spoke with at Ferman BMW was helpful and nice. knowledgeable. For the record, everyone including the service department we spoke with at Ferman BMW was helpful and nice. More

by bryanhatkinson Verified Customer Verified Customer

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Great service, was in need of a car quickly after the hurricane and they were able to get it done. hurricane and they were able to get it done. More

by Maria Verified Customer Verified Customer

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Have been with Mercedes for 20 + years. BMW exceeded my expectations my sales person Alex was very accommodating and the Manager Dave was also would give the dealership a ten out of 10 BMW exceeded my expectations my sales person Alex was very accommodating and the Manager Dave was also would give the dealership a ten out of 10 More

by lyndagaston Verified Customer Verified Customer

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I purchased a 2023 BMW M4 from this dealership over the phone,thru text,email. I live in South Carolina so this is the way it had to be done.I did get videos,puctures of the car and was satisfied that the phone,thru text,email. I live in South Carolina so this is the way it had to be done.I did get videos,puctures of the car and was satisfied that the car was in great condition and felt comfortable making the purchase over the internet thru “David Mangano” and “Jeff Walstrom” the business manager. I signed all of the paperwork thru a service “Maverick” and my car was put on a truck to me. Car was received in acceptable condition but after driving a very short distance the brakes starting squealing terribly.So I called the salesperson and texted the business manager to make them aware of the brakes and sent David several videos of the terrible brake sound. He said he would discuss it with his manager “Angel” and get back to me.So I didnt hear back from anyone until the next day when David called me and said the technicians had checked the car and heard no noises! Impossible. He said I would have to take it to BMW as the car was under warranty? Brakes are wear and tear items and ar not covered under any warranty. So they kicked me to the curb once the car was delivered!! Jeff never returned any correspondence and David left it at that. Horrible Dealership, beware!! Philip Muzi More

by Philexus61 Verified Customer Verified Customer

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Staff is top notch! They made all the effort to get the deal done!! Highly recommended They made all the effort to get the deal done!! Highly recommended More

by ABRAO10 Verified Customer Verified Customer

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Service is fast with efficiency and very helpful ! The Ferman Group is the best from sales to service ! The Ferman Group is the best from sales to service ! More

by Mario Borbolla Verified Customer Verified Customer

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