Jeff walstrom | Page 10

I purchased a 2023 BMW M4 from this dealership over the phone,thru text,email. I live in South Carolina so this is the way it had to be done.I did get videos,puctures of the car and was satisfied that the phone,thru text,email. I live in South Carolina so this is the way it had to be done.I did get videos,puctures of the car and was satisfied that the car was in great condition and felt comfortable making the purchase over the internet thru “David Mangano” and “Jeff Walstrom” the business manager. I signed all of the paperwork thru a service “Maverick” and my car was put on a truck to me. Car was received in acceptable condition but after driving a very short distance the brakes starting squealing terribly.So I called the salesperson and texted the business manager to make them aware of the brakes and sent David several videos of the terrible brake sound. He said he would discuss it with his manager “Angel” and get back to me.So I didnt hear back from anyone until the next day when David called me and said the technicians had checked the car and heard no noises! Impossible. He said I would have to take it to BMW as the car was under warranty? Brakes are wear and tear items and ar not covered under any warranty. So they kicked me to the curb once the car was delivered!! Jeff never returned any correspondence and David left it at that. Horrible Dealership, beware!! Philip Muzi More

by Philexus61 Verified Customer Verified Customer

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Staff is top notch! They made all the effort to get the deal done!! Highly recommended They made all the effort to get the deal done!! Highly recommended More

by ABRAO10 Verified Customer Verified Customer

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Service is fast with efficiency and very helpful ! The Ferman Group is the best from sales to service ! The Ferman Group is the best from sales to service ! More

by Mario Borbolla Verified Customer Verified Customer

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Best car buying experience ever! Easy to deal with, knowledgeable, no salesy closing sales pressure techniques just honest car sales guys. Alex is awesome! Easy to deal with, knowledgeable, no salesy closing sales pressure techniques just honest car sales guys. Alex is awesome! More

by rich82 Verified Customer Verified Customer

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This is my third vehicle that I’ve purchased through Ferman BMW and I could not be happier! My sales person Mario walked me through every step of the process and made sure I understood everything that I Ferman BMW and I could not be happier! My sales person Mario walked me through every step of the process and made sure I understood everything that I highly recommend him. More

by kristen19 Verified Customer Verified Customer

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Always a great experience buying from Ferman BMW. A dealership is only as good as it's people. Ferman BMW has the best people. A dealership is only as good as it's people. Ferman BMW has the best people. More

by TLWKLW Verified Customer Verified Customer

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great sevuce beyond expectations jeff mario leah all were kind supportive and communicated wuickly and concisely were kind supportive and communicated wuickly and concisely More

by LYNNE_COUCHARA Verified Customer Verified Customer

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Fantastic, friendly and very knowledgeable service from Willy. Made us very welcome but also dealt with our purchase in a high quality and efficient manner. Highly recommend Ferman and Willy! Willy. Made us very welcome but also dealt with our purchase in a high quality and efficient manner. Highly recommend Ferman and Willy! More

by Jackie Darling Lamb Verified Customer Verified Customer

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Mary is so helpful and knowledgeable about the cars. She’s been assisting me for over 20 years. It’s always a pleasure to work with Mary, Jeff and Karl. She’s been assisting me for over 20 years. It’s always a pleasure to work with Mary, Jeff and Karl. More

by teeroni Verified Customer Verified Customer

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Fair value, Robert provided excellent service as our sales person. Vehicle as a used car had a few items to address but the dealership handled those. sales person. Vehicle as a used car had a few items to address but the dealership handled those. More

by KG Verified Customer Verified Customer

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