Jeffrey Krasner

Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no brake inspection! After oil change,I had to bring my car back in cause tire rotation was’nt done as requested. . (Jose Jijon-Gaspar was the technician) .Called to address the tire pressure issue with JIm and he just laughed and brushed me off! Called Jeff Krasner to further address the issues and he expressed no concern whatsoever by a don’t care attitude, getting rushed off the phone and practically hung up on! That’s very poor customer service! Rude as well! They show no concern for customers needs as they advertise! Made no effort to make things right! Very poor experience. I’ll take my oil change business elsewhere. I will not do business with Herb Chambers Toyota ever again. , More

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I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

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Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More

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Great, I like to bring my car there , the costumer services is excellent, good job services is excellent, good job More

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Kennedy was very attentive to all our needs need a honest salesman find him Dan was excellent in our journey and Jeff was instrumental in us finding our vehicle salesman find him Dan was excellent in our journey and Jeff was instrumental in us finding our vehicle More

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Awesome service and very nice employees. I highly recommend this dealership when purchasing a vehicle I highly recommend this dealership when purchasing a vehicle More

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Alyssa provided great customer service, as usual. She made my experience memorable. Thank you, Alyssa!! She made my experience memorable. Thank you, Alyssa!! More

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I have the utmost respect for the people of this dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash was successful after two visits. He’s the best! More

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Top notch service center, Customer service is unmatched. Beautiful Facility. I must stop for all your Toyota needs🙌 Beautiful Facility. I must stop for all your Toyota needs🙌 More

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Great experience with Herb Chambers Toyota, Auburn service division. Especially James Banach. They covered at zero charge a large repair that they had done two years prior that didn’t hold. service division. Especially James Banach. They covered at zero charge a large repair that they had done two years prior that didn’t hold. They also put me in a loaner for a week at no charge. I’ve also had top notch experiences at this location and this time was no different. More

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