Jeffrey Krasner
Jeffrey Krasner at Herb Chambers Toyota of Auburn

Jeffrey Krasner

Service Director

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.9
135 Reviews
4.9

135 Reviews

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135 Reviews of Jeffrey Krasner

November 08, 2025

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Employee Rating

Great service with a friendly staff. Everyone is personable and easy to deal with! Thank you for always being top notch! More

by AM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Herb Chambers Toyota of Auburn responded

We're flattered by your kind words for our team! Thank you for being a Herb Chambers Toyota of Auburn customer. See you next time!

October 11, 2025

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I love Herb Chambers service! Alyssa always finds a way to accommodate my busy schedule. I trust Alyssa and the Herb Chambers team. The service manager Jeff Krasner always finds t More

by tdalton233
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Oct 13, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the trust you've placed in our team here at Herb Chambers Toyota of Auburn. We’ll be sure to commend Alyssa for keeping you informed about your maintenance needs!

August 17, 2025

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Want to thank Herb Chambers for great customer service, the team that i had was wonderful and took care of my issue. A big thanks to Jeff Krasner for all you did. i was stress free thanks to your awesome t More

by patricia209
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 19, 2025

Herb Chambers Toyota of Auburn responded

Hi Patricia, we're thrilled to hear Jeff and the team were able to assist you so well at Herb Chambers Toyota of Auburn. Thank you for the 5-star review! We’ll be sure to pass along your appreciation.

August 05, 2025

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Alyssa at Herb Chambers Toyota of Auburn in service always helps me with all my car services. She is extremely polite and knowledgeable. I would recommend bringing your car there for service More

by Paul&Karen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Aug 05, 2025

Herb Chambers Toyota of Auburn responded

Paul, thank you for recommending Alyssa and our service team at Herb Chambers Toyota of Auburn. We appreciate your business!

August 01, 2025

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Herb Chambers Toyota of Auburn Is an exceptional dealership. There are several in my area, most are closer to me but I drive the extra distance because I know their work is top notch and the service More

by Jon M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, Juljan Imeraj

Aug 04, 2025

Herb Chambers Toyota of Auburn responded

Jon, thank you so much for sharing your fantastic review of Herb Chambers Toyota of Auburn! We're honored to have your continued business. We will pass your kudos along to Jeff and the team! Safe travels!

July 16, 2025

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Excellent experience and would highly recommend to anyone who needs severe. Extremely friendly and knowledgeable. More

by bwmorrissey
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Jul 17, 2025

Herb Chambers Toyota of Auburn responded

Thank you for recommending our team here at Herb Chambers Toyota of Auburn! We appreciate your support and hope to see you again in the future!

July 12, 2025

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Employee Rating

Good service prices are fair don't try to sell you what you don't need More

by Mart
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Kobel, Juljan Imeraj

Jul 14, 2025

Herb Chambers Toyota of Auburn responded

This is great to hear, Mart! Thank you for being a valued Herb Chambers Toyota of Auburn customer!

June 26, 2025

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They did an excellent job and the staff were very accommodating and helpful and kept you updated. I would highly recommend Herb Chambers in Auburn. More

by nchosta
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided excellent service and kept you well-informed. We appreciate your support!

May 27, 2025

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Employee Rating

Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b More

by dpdakota03
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Banach

Jun 09, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the review. It's disappointing that we didn't meet the standards of care and professionalism you deserve, especially regarding communication and attention to detail. We value customer feedback as it helps us improve, so if you're open to discussing this further or have any other concerns, please reach out directly. Thanks again for bringing this to our attention. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 19, 2025

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I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided you with friendly and efficient service. Thank you for sharing your experience!

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